Behavioral Health Rep Bilingual - School Clinic
About The Position
Are you ready to make a difference in the lives of our community members? At Legacy Community Health, we believe in creating a supportive environment where you can thrive while helping others. As a Bilingual Behavioral Health Representative I, you will be an essential part of our team, providing crucial support to our on-site Behavioral Health providers. Your role will be integral to ensuring smooth operations and exceptional care for our patients. Role Highlights: Supportive team environment, community impact, and collaboration with healthcare professionals Work Environment Benefits: Flexible work-life balance, opportunities for personal growth, and a mission-driven atmosphere Impact and Growth Opportunities: Engage with a diverse patient population, develop valuable skills, and explore career advancement Team Collaboration Aspects: Work closely with a dedicated team of healthcare providers and administrative staff Mission-Driven Elements: Contribute to the health and well-being of the community in a meaningful way
Requirements
- BLS (CPR & AED) Certified required
- Three to six months of related experience preferred
- One year certificate from college or technical school preferred
- Familiarity with BH preferred
- Familiarity with Microsoft Word, Outlook, and Excel
- Good direct and telephone communication skills
- Must be able to work in a team setting
- Leadership ability for program management, growth, and development
- Communication/interpersonal skills to interact courteously and professionally
- Knowledge of and ability to interact effectively with community agencies
- Coordinate multiple activities simultaneously
- Computer skills, especially in Microsoft Office
- Bilingual English and Spanish speaking preferred
Responsibilities
- Arrange language line interpretation services as needed
- Sort and dispense mail and faxes efficiently
- Assist new patients with the registration process to ensure a smooth experience
- Manage electronic health records (EHR) and continuity of care lists
- Optimize provider schedules to enhance patient access
- Oversee the waitlist for Behavioral Health Services
- Process and follow up on internal service orders for Behavioral Health
- Obtain vital signs and enter information into EHRS
- Screen new patients and complete risk assessments
- Translate for monolingual providers when necessary
- Attend mandatory all-staff meetings to stay informed
- Complete reminder calls to all unconfirmed patients
- Process psychological testing prior authorizations
- Answer phones and retrieve voicemail messages promptly
- Provide data entry and administrative support for Behavioral Health
- Complete prior authorizations for medications efficiently
- Assist with triaging behavioral health emergencies
- Handle blood draws, injections, EKGs, and drug screens
- Process lab service orders in EMR
- Cross cover remotely and travel for coverage as needed
- Promote effective working relations and teamwork
- Attend required safety training programs
- Operate assigned equipment safely and maintain work area standards
- Demonstrate proper body mechanics in all functions
- Follow Legacy's exposure control plans and report safety concerns promptly
- Perform other duties as assigned to support the team
Benefits
- Paid Time Off & Paid Company Holidays
- Medical, Dental, Vision & Life Insurance
- Flexible Spending Account (FSA)
- 403(b) Retirement Plan with Company Match
- Short-Term & Long-Term Disability
- $0 Copay for Legacy Provider visits
- $0 Copay for prescriptions filled at Legacy Pharmacies
- Travel Insurance & Pet Insurance
- Subsidized Gym Membership
- And much more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
