Behavioral Health Program Coordiantor

Charles Drew Health Centers•Omaha, NE

About The Position

The Behavioral Health Program Coordinator is primarily responsible for case management efforts in the Behavioral Health department. The Coordinator will provide onboarding and training for all Behavioral Health department new hires and assist with the coordination of behavioral health projects, initiatives, and regulatory compliance. The Coordinator will also function as part of the primary care treatment team, managing patients with behavioral health problems by providing interventions and developing specific behavioral health treatment plans for CDHC patients.

Requirements

Master’s Degree Required.
Licensed Independent Mental Health Therapist, preferred, Provisional Licensed Mental Health Therapist working towards full licensure required.
Previous management experience preferred, 3 plus years of experience working with youth, adults and or families preferred
Working knowledge of evidence-based treatments for mental health conditions.
Ability to make quick and accurate clinical assessments of mental and behavioral conditions.
Ability to work through brief patient contacts, including via telephone and teleconferencing.
Ability to train and teach effective behavioral health interventions.
Ability to work effectively as a team, interfacing with patients, primary care providers, consulting psychiatrist and mental health specialists, as well as with administrative and support staff.
Ability to effectively represent CDHC’s interests in the community and maintain effective working relationships among co-workers, public, private, and professional groups.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Must be comfortable with use of computer operating systems (i.e. Microsoft Word, Excel, PowerPoint) and Electronic Health Record System.
English, bilingual is a plus

Responsibilities

Responsible for Behavioral Health Case Management staff life cycle to include: hiring, performance management, employee coaching, development, and disciplinary action.
Develop and maintain behavioral health case management workflows, processes, and procedures
Assist with the implementation of quality improvement initiatives
Participate in the interview process alongside the Behavioral Health Leadership team to determine the appropriateness and qualifications of prospective therapy staff members
Provide ongoing bi-monthly in-service trainings to all case management and therapy staff. Areas of development and in- service training include but are not limited to: Diagnosis and assessment, resiliency, communication skills, crisis intervention
Coordinate and manage special projects and initiatives as assigned by department leadership
Completing utilization reviews, overseeing primary therapist process of utilization review and assisting in the process of ensuring that all client encounters are covered in some way (i.e. insurance, private pay, etc).
Ensure full adherence to the policy and procedure manual, identify gaps in workflow processes and provide recommendations for improvement
Ensure compliance with regulatory bodies including but not limited to: Joint Commission, HRSA, Region 6 and assist with audits as necessary
Provide direct patient care and maintain patient caseload as defined
Assist primary health care providers in recognizing and treating mental health disorders and psychosocial problems.
Utilize evidence based tools to assess the clinical status of patients referred
Complete clinical documentation according to internal CDHC policies and procedures and in accordance with regulatory bodies including but not limited to, Nebraska Department of Health and Human Services, Joint Commission, CMS, and Region 6.
Partner with Behavioral Health Leadership to arrange coverage of all shifts, ensuring adequate staffing is provided for all locations.
Co-lead process groups and/or any additional clinically-oriented groups on an as-needed basis
Provide input to marketing plan as requested