Behavioral Health Manager
About The Position
Under the direction of Fortune, the Behavioral Health Manager is responsible for collaborating across interdisciplinary teams to advise, develop, and guide staff practice to influence positive behavior change in Atlas Workforce participants. The position requires strong familiarity with interventions for positive behavior change, crisis de-escalation strategies, and strong self-management skills. The Behavioral Health Manager will adhere to the model prescribed by United Way of New York City, philosophies and approaches, manuals, and policies, exude a collegial nature that is rooted in authentic engagement, and relish in the opportunity to collaborate with members across teams proactively. This position requires a keen understanding of the environmental triggers that commonly impact men of color from communities with prevalent gang violence, criminal justice involvement, and substance abuse. The Behavioral Health Manager must have experience working with frontline service workers who engage high-risk youth and adults in structured programming. The BHM must embody the values and mission of the Fortune Society. This includes meeting our participants where they’re at in their journey, demonstrating our values through compassion and understanding, and affirming that none of us should be measured against the worst things we have done. Attention to Detail The BHM must demonstrate competency to develop systems and processes to organize and keep track of information or work progress; is routinely conscientious, thorough, accurate and reliable when performing and completing job tasks; and recognizes trends, detects inconsistencies, and determines essential details. Collaboration The BHM must collaborate and coordinate with the AW team, particularly those on the Outreach and Transitional Employment teams, to provide care and support to those in need of higher supervision levels. They will also need to collaborate with external providers where individuals are receiving voluntary services to ensure care is done in a coordinated manner.
Requirements
- LMSW preferred. MSW, MFT, MHC, or CASAC with at least 2 years relevant experience will be considered
- Skilled communicator who can liaise interdepartmentally as well as with community partners and stakeholders
- Ability to work a flexible schedule
- Proficiency in Microsoft Office and Excel
- Valid Driver’s License required
- Ability to work independently and on a team
- Experience and/or desire to work with a diverse population
Nice To Haves
- Bilingual (English/Spanish) preferred
- Experience working with the community in the South Bronx, a plus
Responsibilities
- Oversee and support a team of Coaches, ensuring they are equipped with the necessary skills and strategies to foster positive behavioral changes in participants
- Develop and utilize standardized tools to conduct structured observations of program staff as they engage in key program activities such as cognitive behavioral group facilitation, individual participant coaching, and verbal de-escalation interventions
- Engage directly with staff to share feedback regarding observed performance, support the implementation of evidence-based interventions, strengthen facilitation practice, and promote self-regulatory behaviors in participants
- Design and execute a comprehensive training covering CBI and evidence-based curriculum for Coaches and other relevant staff, highlighting cutting-edge behavior modification techniques, crisis management, and the application of evidence-based practices
- Utilize a robust qualitative and quantitative analysis framework to evaluate program effectiveness. Initiate data-driven adjustments to behavior modification plans, aiming for measurable improvements in participant outcomes
- Cultivate and maintain strategic partnerships with community organizations, educational institutions, and key stakeholders. Leverage these relationships to enhance program resources and support networks.
- Assist with the development and integration of trauma-informed policies, practices, and services for participants
- Serve as the linchpin for a multidisciplinary team, fostering a collaborative culture that values knowledge sharing and collective problem-solving. Lead by example in promoting a proactive approach to participant engagement and staff development
- Uphold the highest standards of professional conduct, ensuring all interactions and program activities maintain participant confidentiality and respect for individual rights.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
251-500 employees
