Behavioral Health Manager

NEIGHBORHOOD HEALTH CENTER • Tigard, OR

1d • Hybrid

About The Position

The Behavioral Health Manager provides clinical and administrative leadership to a team of Behavioral Health Clinicians and Community Health Navigators in a primary care setting. This role supports the implementation and performance of integrated behavioral health services that align with organizational goals and models of care. The manager fosters clinical excellence, staff development, and collaboration across departments to ensure quality patient care and operational efficiency. Approximately 80% of this role focuses on administrative leadership and staff management; the remaining 20% is dedicated to direct patient care within the Primary Care Behavioral Health (PCBH) model.

Requirements

• Master’s Degree in Counseling, Social Work, Psychology, or Counseling Psychology is required
• Active, unrestricted Oregon licensure (LCSW, LPC, LMFT, PsyD, or Licensed Psychologist) is required
• Minimum of 3 years of post-licensure clinical experience, preferably in integrated primary care, is required
• Prior supervisory or leadership experience in behavioral health is required
• Experience working with diverse populations, including adults, children, and families is required
• Ability to coach, support, and supervise multidisciplinary staff
• Skilled in managing performance, conducting evaluations, and supporting professional development
• Capable of leading change and motivating staff through evolving priorities
• Strong foundation in brief, evidence-based therapies (e.g., CBT, ACT, MI)
• Understanding of the Primary Care Behavioral Health (PCBH) model
• Ability to maintain a limited direct patient care load while managing team responsibilities
• Familiar with EHRs and clinical documentation best practices
• Knowledge of clinical workflows, billing practices, and productivity monitoring
• Strong time management and ability to prioritize across clinical and operational tasks
• Excellent verbal and written communication skills
• Demonstrated ability to collaborate across departments and disciplines
• Skilled at conflict resolution, feedback delivery, and relationship-building
• Committed to advancing health equity and culturally responsive care
• Ability to think systemically and implement data-driven improvements
• Comfortable with ambiguity and adaptive in dynamic care environments

Nice To Haves

• Bilingual (Spanish/English) is preferred

Responsibilities

• Provide supervision, coaching, and support to Behavioral Health Clinicians (BHC) (associates and licensed BHCs).
• Conduct performance evaluations, manage hiring and offboarding in coordination with HR, and support staff development.
• Collaborate with clinic leadership to ensure coverage, template management, and productivity targets are met.
• Monitor clinician engagement and team well-being; implement strategies to support staff retention and work-life balance.
• Oversee onboarding processes and ongoing training, in collaboration with the training department and team leads.
• Serve as liaison between Behavioral Health and other departments to maintain alignment with care delivery and strategic goals.
• Lead key behavioral health initiatives including behavioral health transitions of care out of ED and hospitals, social drivers of health (SDOH) efforts, and integrated care innovations.
• Collaborate with Director on budgetary inputs, billing practices, and sustainable service models.
• Guide and support documentation and billing compliance across service lines.
• Participate in strategic planning and program development.
• Oversee psychology internship site in collaboration with training faculty.
• Supervision of pre-licensed associate level clinicians, licensed clinicians, and community health navigators.
• Maintain a small patient caseload using brief, evidence-based interventions in a primary care setting.
• Provide care coordination and consultation to PCPs and other team members.
• Utilize EMR tools to track patient outcomes, engagement, and follow-up.
• Support adherence to psychotropic medication protocols as needed.

Benefits

• We offer our employees a competitive compensation and benefits package which includes 20 days of PTO (based on full time employment), 9 paid holidays, health/dental/vision insurance, quarterly wellness reimbursements, generous 401k retirement plan with employer match, employer paid disability insurance, EAP and life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager