Behavioral Health Intern - Summer 2026

Blue Cross & Blue Shield of Rhode Island

8d • Hybrid

About The Position

Please email [email protected] if you are a candidate seeking a reasonable accommodation for the application and/or interview process. At BCBSRI, our greatest resource is our people. We come from varying backgrounds, different cultures, and unique experiences. We are hard-working, caring, and creative individuals who collaborate, support one another, and grow together. Passion, empathy, and understanding are at the forefront of everything we do—not just for our members, but for our employees as well. We recognize that to do your best work, you have to be your best self. It’s why we offer flexible work arrangements that include remote and hybrid opportunities and paid time off. We provide tuition reimbursement and assist with student-loan repayment. We offer health, dental, and vision insurance as well as programs that support your mental health and well-being. We pay competitively, offer bonuses and investment plans, and are committed to growing and developing our employees. Our culture is one of belonging. We strive to be transparent and accountable. We believe in equipping our associates with the knowledge and resources they need to be successful. No matter where you’re at in the organization, you’re an integral part of our team and your input, thoughts, and ideas are valued. Join others who value a workplace for all. We appreciate and celebrate everything that makes us unique, from personal characteristics to past experiences. Our different perspectives strengthen us as an organization and help us better serve all Rhode Islanders. We’re dedicated to serving Rhode Islanders. Our focus extends beyond providing access to high-quality, affordable, and equitable care. To further improve the health and well-being of our fellow Rhode Islanders, we regularly roll up our sleeves and get to work (literally) in communities all across the state—building homes, working in food pantries, revitalizing community centers, and transforming outdoor spaces for children and adults. Because we believe it is our collective responsibility to uplift our fellow Rhode Islanders when and where we can, our associates receive additional paid time to volunteer. Why this job matters: Support and track the implementation and daily operations of behavioral health (BH) initiatives and strategic objectives. Responsibilities will include assisting in tracking program metrics and opportunities, as well as helping to maintain the visibility of behavioral health initiatives within the organization and the community. Provide support to the Pharmacy Department and work on key projects

Requirements

• Knowledge of behavioral health services, including mental health and substance use treatment
• Knowledge of project management principles, including planning, execution, and monitoring
• Knowledge of stakeholder identification, engagement strategies, and relationship management
• Knowledge of managed benefits strategies, utilization review techniques, health care financing and delivery, and disease management and case management program development
• Strong organizational abilities to manage multiple projects, timelines, and deliverables.
• Strategic and critical thinking skills
• Excellent written and verbal communication skills for preparing presentations, reports, and stakeholder communications.
• Strong problem-solving skills
• Flexibility to adapt to changing priorities and work environments.
• Strong time management skills
• Ability to manage diverse and deadline-oriented workflow
• Ability to work in a fast-paced dynamic work environment

Responsibilities

• Provide administrative support for the management of behavioral health programs and projects, ensuring alignment with an integrated, cost-effective delivery model to improve member quality of life.
• Assist in maintaining and implementing contracts with behavioral health facilities, ensuring a quality-focused, high-performing network.
• Coordinate the operational aspects of behavioral health programs, including tracking operational issues and optimizing relationships with key stakeholders for efficient problem resolution planning.
• Facilitate the development and implementation of behavioral health programs by identifying key stakeholders, defining business requirements, overseeing execution, and monitoring program metrics.
• Support the management of project timelines, deliverables, and resources efficiently.
• Assist with the development and implementation of a provider communication strategy.
• Collaborate with identified areas to develop and maintain a behavioral health provider web page.
• Prepare and organize presentation decks that effectively convey program and project strategies, goals, and initiatives.
• Utilize documentation, data, and reports to assist management in presenting these materials to internal groups and quality oversight committees.
• Participate in department projects and initiatives, providing project support as needed.
• Perform other administrative and project duties as assigned.

Benefits

• flexible work arrangements that include remote and hybrid opportunities and paid time off
• tuition reimbursement
• student-loan repayment assistance
• health, dental, and vision insurance
• programs that support your mental health and well-being
• competitive pay
• bonuses
• investment plans
• paid time to volunteer

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed