Behavioral Health Coordinator

HealthPartners/GHI • Arden Hills, MN

13h

About The Position

HealthPartners Regions Behavioral Health Clinic in Arden Hills, MN is seeking an on-call Behavioral Health Coordinator to join our growing multidisciplinary team and provide excellent patient care.
At our Behavioral Health Clinic, service excellence is to be centered on patient care and patient relationships and teamwork is the norm and all employees will be held accountable to work as effective team members. The Behavioral Health Coordinator will verify patient registration and insurance types, provide customers with appointment specific paperwork, schedule a variety of patient appointments, answer the phones promptly and document the call and route the information to the appropriate individual, enter patient refill requests in EPIC and send them to the nursing team, call patients to follow up on appointments, prepare patient documents and send documents to Health Information Management, make reminder phone call appointments for new patient appointments and check, respond and distribute department email, faxes and mail.
Work Schedule: On-call, as needed during business hours
At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.
We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.
Join us in our mission to improve the health and well-being of our patients, members, and communities.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.

Requirements

• High school diploma or equivalent
• Minimum two (2) years of experience in a position interacting with the public using telephones and computers

Responsibilities

• verify patient registration and insurance types
• provide customers with appointment specific paperwork
• schedule a variety of patient appointments
• answer the phones promptly and document the call and route the information to the appropriate individual
• enter patient refill requests in EPIC and send them to the nursing team
• call patients to follow up on appointments
• prepare patient documents and send documents to Health Information Management
• make reminder phone call appointments for new patient appointments and check, respond and distribute department email, faxes and mail

Benefits

• Regions Hospital offers a competitive benefits package (.5 FTE or greater) that includes medical insurance, dental insurance, 401K with match, disability insurance, fertility coverage and tuition reimbursement.
• Regions Hospital is a qualified non-profit employer under the federal Public Service Laon Forgiveness program.
• Regions is also proud to be a Yellow Ribbon Company
• health
• time off
• retirement planning
• continuous learning opportunities

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED