Behavioral Health Coordinator

Regions Hospital & RHSC • Lake Elmo, MN

2d • Onsite

About The Position

HealthPartners Regions Behavioral Health Clinic in Woodbury, MN is seeking an on-call Behavioral Health Coordinator to join our growing multidisciplinary team and provide excellent patient care.
At our Behavioral Health Clinic, service excellence is to be centered on patient care and patient relationships and teamwork is the norm and all employees will be held accountable to work as effective team members. The Behavioral Health Coordinator will verify patient registration and insurance types, provide customers with appointment specific paperwork, schedule a variety of patient appointments, answer the phones promptly and document the call and route the information to the appropriate individual, enter patient refill requests in EPIC and send them to the nursing team, call patients to follow up on appointments, prepare patient documents and send documents to Health Information Management, make reminder phone call appointments for new patient appointments and check, respond and distribute department email, faxes and mail.
Work Schedule: On-call, as needed during business hours

Requirements

• High school diploma or equivalent
• Minimum two (2) years of experience in a position interacting with the public using telephones and computers

Responsibilities

• verify patient registration and insurance types
• provide customers with appointment specific paperwork
• schedule a variety of patient appointments
• answer the phones promptly and document the call and route the information to the appropriate individual
• enter patient refill requests in EPIC and send them to the nursing team
• call patients to follow up on appointments
• prepare patient documents and send documents to Health Information Management
• make reminder phone call appointments for new patient appointments and check, respond and distribute department email, faxes and mail

Benefits

• Regions Hospital offers a competitive benefits package (.5 FTE or greater) that includes medical insurance, dental insurance, 401K with match, disability insurance, fertility coverage and tuition reimbursement.
• Regions Hospital is a qualified non-profit employer under the federal Public Service Laon Forgiveness program.
• Regions is also proud to be a Yellow Ribbon Company
• As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED