Behavioral Health Consultant

Siloam Health•Nashville, TN

About The Position

Siloam Health’s mission is to share the love of Christ by serving those in need through health care. Our patients come from more than 80 countries and speak over 50 languages. Siloam’s approach to medical care provides a unique, interdisciplinary model of whole-person health care that addresses the physical, social, emotional, and spiritual determinants of health. Our staff is anchored by a multicultural primary care team that serves alongside roughly 300 volunteer interpreters, doctors, nurses, and other licensed medical specialists each year to provide comprehensive health care to Nashville’s most vulnerable. The Behavioral Health Consultant (BHC), as part of the clinical treatment team, identifies, triages and manages patients with mental and behavioral problems within the primary care/walk-in care setting. In addition, the BHC will provide skill training through psycho- education and patient education strategies and will develop specific behavioral change plans for patients and behavioral health protocols for target populations.

Requirements

Master’s Degree in a behavioral health field of study (Social Work, Counseling, Psychology, etc.) required
Current and valid licensure with the Tennessee Health Related Boards (LCSW, LPC-MHSP, LMFT, Psy.D) required
Two-three year’s full-time experience post master’s degree in a counseling or integrated primary care setting required
Experience working with and treating patients from different cultural backgrounds who speak other languages, including experience using interpreters preferred
Ability to make quick and accurate clinical assessments of mental and behavioral conditions
Strong initiative when moving from one work project to the next
Passionate about Christian ministry to the underserved and in full agreement with Siloam’s mission and core values
Willingness to serve persons with limited access to healthcare and who are from different cultures and faith beliefs
Computer literacy and familiarity with MS Office products as well as electronic medical records preferred
Ability to work well in a team setting

Nice To Haves

Fluency in Spanish or Arabic language preferred, but not required

Responsibilities

Assist clinicians in identifying, triaging, and managing mental and behavioral health needs in the primary care and walk-in care settings.
Conduct brief consultative assessments and provide psychoeducation, brief counseling, crisis intervention, and appropriate referrals.
Collaborate with clinicians to address chronic behavioral or emotional concerns and barriers to care.
Work with clinicians, nursing, and community health staff to address complex psychosocial or behavioral health issues.
Refer patients to community-based mental health services (therapy, psychiatry) as appropriate.
Participate in patient care coordination related to behavioral health needs.
Report concerns of abuse or neglect of children or vulnerable adults to the appropriate authorities, as needed.
Complete and/or supervise volunteer BHC clinicians who complete mental health screenings for newly arrived refugees ages 3+ as part of the Refugee Medical Screening (RMS) program.
Collaborate with clinicians, nursing, and the Refugee Health Program staff to ensure timely follow-up for patients identified with mental health needs.
Coordinate counseling and psychiatric referrals for refugees who screen positive or who express mental health concerns.
Serve as a point of contact for communication with refugee resettlement agencies regarding mental health needs before or after screening encounters.
Participate in RMS and RHP meetings as appropriate.
Monitor the behavioral health needs and services at the site(s) where assigned, identifying areas of improvement and making recommendations.
Collaborate with clinical leadership to support outreach, education, and protocol development related to behavioral health.
Participate in ongoing QI activities related to behavioral health services within the roles defined above.
Document all patient interactions in the electronic medical record (EHR) in a timely and clear manner.
Maintain appropriate recordkeeping for program requirements, funding support, and research needs.
Stay up to date on legal, ethical, and regulatory considerations in behavioral health care (HIPAA, mandated reporting, etc.).
Remain knowledgeable of current trends and best practices in mental health care.