Behavioral Health Clinical Program Manager

RHA Health Services, LLC • Wilmington, NC

161d

About The Position

We are hiring for: Behavioral Health Clinical Program Manager Type: Credentialed. If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Provides clinical and programmatic oversight and supervision to Qualified Professional, Team leaders, Licensed Clinical Professionals who are providing behavioral health services on regional basis. Provides on-call and first responder consultation in the event of consumer crisis. Assists in the evaluation of high risk behaviors on an emergent and routine basis. Relies on extensive expertise, knowledge, experience, and judgment to supervise the clinical operations of a unit or a region. Requires an unencumbered license from a governing board regulating a human service profession. Typically reports to the Clinical Director.

Requirements

• Licensed Clinical Professional is defined as an individual who holds a license, provisional license, and/or certificate issued by the governing board regulating a human service profession.
• The position does not apply to nurses unless they have a license in a mental health discipline.
• The individual must meet the requirements for continuing education to maintain licensure.
• Examples of qualified applicants include: LCSW, LPC, LCMHC, LMFT, LCAS, or CCS and other clinical licenses as deemed applicable by the state.
• Prefer 1 to 3 years of comparable experience in prior management positions.
• Valid driver’s license including personal vehicle insurance coverage.
• Must maintain proficiency in professional field if licensure and maintenance of credentials is a part of professional certification.
• Maintain CPR and first aid certification.
• Pre-employment screening: Complete criminal background Name checked in the registries.
• Drug testing.
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required).
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

Responsibilities

• Review PCP’s, coordinates clinical resources, and serve as resource for RHA Behavioral Health staff.
• Provides services for multiple programs in the designated region.
• Reviews assessment and intake information, appropriate case formulation, and immediate needs in the development and review of Person Centered Plans prior to medical necessity signature.
• Provide direct clinical supervision face to face, via conference call and/or via video conference.
• Participates in development and implementation and follow-up of the Unit Quality Improvement Plan.
• Participates in Quality Assurance activities including, but not limited to: medical record review, audit process, plans of correction, etc.
• Develops and monitors first responder activities and materials including 'Program Crisis Notebook.'
• Develops and monitors contract clinical staff schedules and show rates.
• Provides on-call and first responder consultation in the event of consumer crisis.
• Assists in the evaluation of high risk behaviors on an emergent and routine basis.
• Provides secondary review of sentinel events and potential hospitalizations to ensure that all viable community alternatives have been applied.
• Sets expectations and assures for adherence to policies or confidentiality and privacy.
• Reinforces an ethical culture in conjunction with the RHA Code of Conduct and Ethics and Compliance Program.
• Practices universal medical precautions by understanding and utilizing personal protective and safety equipment.
• Ensures confidentiality regarding sensitive material including employee and service user’s individual rights to privacy, and protected health information.
• Must maintain a working knowledge of evidence based practices, clinical program policies, and service definitions.
• Involved with clinical outcome measure oversight.
• Other duties as assigned by the Clinical Director.

Benefits

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

What This Job Offers

• Career Level: Manager
• Number of Employees: 1,001-5,000 employees