Behavioral Health Case Manager - South Central Region

State of North Carolina•Wake County, NC

31d

About The Position

This position will cover the South-Central Region of the state. Behavioral Health Case Managers provide necessary certified support to Behavioral Health missions in facilities statewide. The position requires that the prospective employee be eligible for certification by the North Carolina Justice Education and Training Standards Commission. This would allow the BH Case Manager to assist in facilitating movement and functionality of treatment programs/services. They also may carry a caseload of offenders who many require specialized case management skills due to mental illness, substance use disorders, and/or developmental disability. The BH Case Manager will be supervised by an appropriately licensed BH clinician to ensure proper supervision per scope of practice requirements. Duties include assisting in managing offender movement within and across facility areas to optimize the functionality and accessibility of treatment programs and services. This position may facilitate the delivery of behavioral health services, ensure adherence to individualized treatment plans, motivate offenders to actively participate and progress toward their treatment goals, provide operational coordination and supervision of offenders during specialized treatment activities. They may develop, coordinate, and implement multidisciplinary treatment interventions focused on specific behaviors and medication adherence, fostering a cohesive approach that enhances offender success and recovery. This position may monitor offender progress toward intervention goals, administer program incentive systems, support ongoing rehabilitation and behavioral improvement. Maintain clear and accurate verbal and written documentation within HERO and OPUS systems to ensure continuity of care and facilitate seamless communication among treatment team members.

Requirements

Thorough knowledge of psychological principles and psychometric theory is required to properly administer and score individual and group psychological tests.
Thorough knowledge of the causes of criminal behavior and the stresses inmates are subject to during incarceration is required.
Thorough knowledge of crisis intervention and other supportive counseling techniques.
Thorough knowledge of psychiatric diagnostic categories and the various behaviors associated with each is essential to recognize those inmates that require more intensive intervention.
Ability to communicate effectively in oral and written form.
Ability to organize and prepare accurate records, charts, and reports and to analyze such information.
Ability to make psychological and social assessments to develop the basics for a treatment plan and to provide counseling.
Ability to gain the confidence of inmates and to work effectively with them, and to maintain effective working relationships with health and correctional staff.
Associate's degree in Criminal Justice, Human Services, Recreation or a related field from an appropriately accredited institution; or High school or General Educational Development (GED) diploma and two years of custody experience within the North Carolina Department of Public Safety; or an equivalent combination of training and experience.
Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.

Nice To Haves

Thorough knowledge of policies and procedures of prisons.
Working knowledge of techniques of supportive counseling and interviewing.
Ability to gather and evaluate information concerning an individual's past experience, training attitude, social environment, and mental capabilities.
Ability to develop, implement, coordinate, and supervise a program within the framework of policies and procedures of Prisons.
Ability to communicate effective, both orally and in writing.

Responsibilities

Assist in managing offender movement within and across facility areas to optimize the functionality and accessibility of treatment programs and services.
Facilitate the delivery of behavioral health services.
Ensure adherence to individualized treatment plans.
Motivate offenders to actively participate and progress toward their treatment goals.
Provide operational coordination and supervision of offenders during specialized treatment activities.
Develop, coordinate, and implement multidisciplinary treatment interventions focused on specific behaviors and medication adherence, fostering a cohesive approach that enhances offender success and recovery.
Monitor offender progress toward intervention goals.
Administer program incentive systems.
Support ongoing rehabilitation and behavioral improvement.
Maintain clear and accurate verbal and written documentation within HERO and OPUS systems to ensure continuity of care and facilitate seamless communication among treatment team members.