Bed Control Coordinator

AHMC HealthcareDaly City, CA
3d

About The Position

The Bed Control Coordinator insures the effective and efficient utilization of acute and long-term care beds, and hospital resources as well as insuring proper registration procedures are followed. This position acts as a liaison between physician, department managers, patients and external agencies concerning the admitting process and is responsible for maintaining the confidentiality of all patient information.

Requirements

  • One year of patient registration experience in an acute facility.
  • More years of experience may be required if hired in a registration area that demands more experience.
  • Work in a physician’s office may be substituted for an acute hospital setting if duties are similar.
  • Understands the registration process, managed care/capitation, Medi‑Cal, Medicare regulations, Medical Terminology, HIPAA, ABN, and EMTALA regulations
  • Works effectively with the public, physicians, and staff
  • Provides quality customer service including enhancing patient satisfaction while possessing the ability to work in a high volume production‑oriented and structured environment

Responsibilities

  • Assumes responsibility for position responsibilities outlined in the Registrar job description.
  • Maintains the hospital census and reconciliation with nursing units.
  • Calculate observation hours and enter on the account.
  • Reports direct admissions to the nursing supervisor who determines medical necessity and appropriate level of care; coordinates effective patient flow to insure internal and external customer satisfaction; informs physicians of patient arrival times; coordinates admissions with nursing units, ambulances and external entities.
  • Evaluates patient financial status at admission and/or referring to the Patient Financial Advisor as appropriate.
  • Secures and releases patient valuables at admission and discharge.
  • Prepares all surgery and/or GI packets for the following day securing patient orders, insurance verifications and patient notification of possible out of pockets.
  • Completes additional projects as requested by Supervisor or Director.
  • Takes initiative and performs as self-starter in daily activities.
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