Beauty Concierge - Cool Springs Market Rack

Nordstrom•Franklin, TN

1d•Onsite

About The Position

The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment. Nordstrom is a fast-moving fashion company that started as a shoe store in 1901, with a heritage of service. The company empowers its people to be innovative, creative, and focused on providing the best service to customers, while remaining committed to leaving the world better than they found it. They invite individuals with unique talents to join their team, rewarding great work, promoting from within, and celebrating diversity. The company values customer obsession, ownership, curiosity, continuous change, a commitment to winning as a team, and extending kindness and respect to each other, fostering a welcoming and connected community.

Requirements

Enthusiasm and a sense of adventure, see the glass as half full
Accountability, initiative, and a high level of ownership
Organizational skills, attention to detail, and ability to prioritize multiple tasks
A calm head in a busy retail environment
Solid math, verbal, and written communications skills

Responsibilities

Share your love of beauty trends and tell customers all about product knowledge
Keep the customer experience quick, easy, and fun while helping customers uncover the great deals they're looking for
Keep the sales floor clean, and filled in and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
Defuse customer situations and provide resolution in a timely and effective manner
Work with the team to ensure the sales floor stays ready through re-merchandising, filling testers, and straightening throughout the day