Beauty Concierge - Shops At Belmont Rack

Nordstrom•Lancaster, PA

1d•Onsite

About The Position

The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment. We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity. We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs. We treat every interaction as an opportunity to make an impact and deliver excellence. We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation. We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day. We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Requirements

Enthusiasm and a sense of adventure, see the glass as half full
Accountability, initiative, and a high level of ownership
Organizational skills, attention to detail, and ability to prioritize multiple tasks
A calm head in a busy retail environment
Solid math, verbal, and written communications skills

Responsibilities

Share your love of beauty trends and tell customers all about product knowledge
Keep the customer experience quick, easy, and fun while helping customers uncover the great deals they're looking for
Keep the sales floor clean, and filled in and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
Defuse customer situations and provide resolution in a timely and effective manner
Work with the team to ensure the sales floor stays ready through re-merchandising, filling testers, and straightening throughout the day