Beauty Concierge - Shops At Belmont Rack

Nordstrom•Lancaster, PA

19h•Onsite

About The Position

The ideal Rack Beauty Concierge thrives in a fast-paced, high-energy retail environment. This role is centered on providing an exceptional customer experience by sharing beauty trends, offering product knowledge, and helping customers discover great deals. Key responsibilities include maintaining a clean and well-stocked sales floor, managing inventory processes, accurately ticketing merchandise, and effectively resolving customer issues. The position requires an enthusiastic individual with strong accountability, initiative, organizational skills, attention to detail, and the ability to prioritize tasks. A calm demeanor in a busy setting and solid math, verbal, and written communication skills are essential.

Requirements

Enthusiasm and a sense of adventure, see the glass as half full
Accountability, initiative, and a high level of ownership
Organizational skills, attention to detail, and ability to prioritize multiple tasks
A calm head in a busy retail environment
Solid math, verbal, and written communications skills

Responsibilities

Share your love of beauty trends and tell customers all about product knowledge
Keep the customer experience quick, easy, and fun while helping customers uncover the great deals they're looking for
Keep the sales floor clean, and filled in and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
Defuse customer situations and provide resolution in a timely and effective manner
Work with the team to ensure the sales floor stays ready through re-merchandising, filling testers, and straightening throughout the day