BDC Service Coordinator

Kia and CDJRF of Fort Myers•Fort Myers, FL

15d

About The Position

Kia of CDJR of Fort Myers, South Florida’s premier auto dealer, is looking for motivated professionals interested in a long-term career, not just a job. Due to high growth and demand we have a limited number of positions available. If you're currently employed but are feeling undervalued or unhappy at your current place of employment, you should consider Kia and CDJR of Fort Myers. We offer the best compensation package in all of South Florida, an extremely competitive pay plan, health insurance, and retirement benefits! We are looking for a motivated Business Development Center Service Coordinator to join our growing company. Here, you'll find the opportunities, resources, and support you need to grow and develop professionally. The individual in this role will be responsible for handling all incoming phone calls for service, as well as confirming service appointments and performing follow-up.

Requirements

High school diploma or equivalent
Must be comfortable answering phones
Must have strong computer skills
Ability to multi-task and work well under pressure
Bi-lingual strongly preferred
Team player attitude
Prompt and courteous
Enthusiastic personality
Willing to submit to a pre-employment background check & drug screen
Able to lift up to 15 lbs unassisted

Responsibilities

Answer incoming customer calls and direct them to the appropriate dealership resource
Answer Service questions and schedule Service appointments for customers over the phone and in person
Place outbound calls to confirm appointments and follow up with no-shows to reschedule
Respond quickly to internet and phone inquiries with follow-up calls and emails
Cashiering and cash handling
Keeping positive relationships with teammates, service teams and dealership management