BDC Sales Agent
About The Position
Are you energetic, customer-focused, and motivated by helping people find solutions that fit their needs? Hunter Auto Group is looking for a full-time, on-site BDC (Business Development Center) Sales Agent to join our growing dealership team. If you have experience in customer service, retail, hospitality, call centers, or sales—and enjoy working with people—we want to hear from you! Automotive experience is a plus, but not required; we’re happy to train the right candidate who brings strong communication skills, drive, and a positive attitude. As our BDC Sales Agent, you’ll play a critical role in connecting with customers, building relationships, setting appointments, and supporting our showroom sales team while delivering an exceptional customer experience from first contact to showroom visit. At Hunter Automotive Group, our mission is to improve the quality of life for our employees, customers, and community. We’ve proudly served western North Carolina for over 85 years as a family-owned and operated business—our people are what make us exceptional. We are looking for someone who embodies our core values: • Honesty • Continuous Improvement • Strong Work Ethic • Positive Attitude
Requirements
- Customer service or sales experience (retail, hospitality, call center, or similar environments encouraged to apply)
- Strong communication and active listening skills
- Confident, professional, and friendly phone presence
- Ability to multitask in a fast-paced, customer-driven environment
- Organized, dependable, and team-oriented mindset
- Basic computer skills and ability to learn CRM systems
- High school diploma or equivalent
- Ability to pass background check and drug screening
Nice To Haves
- Internet sales, automotive BDC, or sales experience preferred but not required
Responsibilities
- Respond to inbound and outbound internet leads, phone calls, texts, and emails
- Engage customers in a friendly, professional manner to understand their needs
- Communicate clearly about vehicle availability, features, and next steps
- Schedule and confirm sales appointments with the showroom team
- Maintain consistent follow-up to build trust and long-term customer relationships
- Stay knowledgeable on dealership inventory and current automotive market trends
- Deliver outstanding customer service across all communication channels
Benefits
- Competitive salary based on experience
- Health insurance with $0 cost option available
- Dental and Vision insurance
- Wellness Program
- Paid time off and holidays
- 401(k) with company match
- Employee discounts on vehicles, service, parts, and accessories
- Professional growth and development opportunities
- Positive and team-oriented work environment
- Referral bonus
- Employee appreciation events
- Closed Sundays!
- Community involvement and a people-first philosophy
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
