BDC Receptionist

Alexandria Motors • Alexandria, MN

1d • Onsite

About The Position

Do you enjoy helping customers and staying engaged in a structured environment? We are seeking an energetic and dependable individual to join our Business Development Center as a Service BDC Receptionist. This role serves as the primary point of contact for all incoming dealership calls, assisting customers, directing calls to the appropriate departments (sales, service, parts, body shop, etc.), and scheduling service appointments. You will also support daily operations through outbound follow-up, filing, and general administrative tasks. This position is best suited for someone who is comfortable working at a desk, handling phone communication throughout the day, and staying focused during both busy and slower periods.

Requirements

• Customer service experience preferred (call handling is a plus)
• Strong communication skills and professional phone presence
• Positive, dependable, team-oriented attitude
• Comfortable working at a desk for extended periods
• Basic computer skills and ability to learn internal systems
• Strong organizational and multitasking abilities
• Clean driving record & valid driver’s license

Responsibilities

• Answer and manage all inbound dealership calls across departments
• Route calls efficiently to the appropriate team members
• Schedule and manage service appointments
• Make warm outbound calls (appointment reminders, follow-ups, check-ins)
• Provide general information and assist customers with questions
• Complete filing and other organizational tasks
• Assist with additional administrative duties and projects as assigned
• Respond to occasional online inquiries
• Utilize tracking/CRM systems daily
• Support service advisors and dealership staff as needed

Benefits

• Medical and Dental
• Vision Insurance
• Life Insurance
• 401k
• Paid Training
• Employee discounts on products and services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed