BDC Manager

Victory Honda of San Bruno • San Bruno, CA

2d

About The Position

We are currently seeking an experienced, motivated and energetic professional to manage our BDC Department. The Business Development Manager helps grow the business by responding to business leads and developing relationships to promote sales for the dealership. They may be technically savvy as well to help communicate in a clear and efficient way with consumers using their preferred method of communication. This position will be responsible for managing all aspects of the department including handling internet leads, inbound phone calls and customer retention. In addition, the BDC Manager hires, trains, and monitors the team which handles most follow-up, all internet leads and inbound calls and lead generation. The ideal candidate has experience in a large-volume dealership, and some supervisory or management experience. They must have strong sales aptitude, excellent communication and interpersonal skills. This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.

Requirements

• High School diploma or GED
• Automotive BDC management experience
• Automotive BDC/Internet management experience
• Experience in supervising and managing staff
• Strong computer/internet skills
• Strong leadership and motivational skills
• Highly professional and dependable

Nice To Haves

• Basic knowledge of CRM system, lead providers and website backend tools preferred

Responsibilities

• Develops viable sales forecasts and associated sales strategies
• Hires, trains, and monitors team member performance
• Helps promote the dealership online via Social Media outlets
• Assists sales staff to manage deals from start to finish
• Respond to new leads and communicate effectively with customers within established time frames
• Provides timely and accurate reports on all sales activities as needed
• Perform customer follow-up to unsold customers to maximize all selling opportunities
• Maintain a sold customer follow-up system to encourage repeat and referral business
• Performs other duties as assigned

Benefits

• Competitive Pay Based on Experience
• Medical Benefits
• Paid Vacation
• Holidays
• Professional Workplace
• Non-Smoking Workplace
• Drug Free Workplace
• Opportunity for Advancement
• Direct Deposit
• 401(k) with Company Match

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED