BDC Manager - Greater Boston Area
About The Position
Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As a BDC Sales Manager, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused BDC Sales Manager who will help us redefine the car-buying experience. The BDC Manager is responsible for responding to customer inquiries and ensuring that the dealership actualizes its maximum profit potential on sales.
Requirements
- Previous experience setting up/running/managing an Automotive BDC is required
- Great communication and customer service skills is required
- Excellent attitude & phone presence is required
- Strong Computer & Phone Skills (ADP, Outlook, Excel) is a must
- Prior sales, call center, or BDC experience required
- Must be at least eighteen years of age
- Must be able to pass pre-employment screens (background and drug test)
Nice To Haves
- Previous experience with Internet/Web response centers is a plus
- Previous CRM experience is a plus
- Ability to speak multiple languages is a plus, but not required
Responsibilities
- Make and receive a high volume of inbound/outbound calls
- Respond to phone inquiries in an efficient professional manner
- Reply to on-line email leads and requests for sales information within store’s standards
- Maintain daily activities and completed daily tasks in the CRM
- Set appointments as necessary
- Follow up with clients to confirm appointments
- Utilize the Data Mining prospecting and marketing software
Benefits
- Weekly pay
- Paid holidays & paid time off
- Paid training
- Stock Awards(select management and front-line team member’s eligible
- Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
- Up to 12 weeks paid pregnancy leave (disability leave)
- Paid Parental Leave
- Health savings
- Flex spending accounts (tax free)
- Short-term and Long-term disability plans
- Life Insurance (Whole Life and Term)
- 401k with company match
- Digital career path tool to assist with career development
- Continuous training through Asbury's Internal Learning Management System
- Professional growth and development opportunities
- Student loan relief resources
- Employee assistance program
- Employee discounts on parts and service repairs
- Scholarship awards
- Opportunities to join our community service initiatives, which includes paid volunteer hours
- Aggressive Employee referral program with bonus opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
