BDC Agent / Call Center (Sales/Service) - Brickell Honda, Miami, FL

Murgado Automotive Group • Miami, FL

45d • $14 - $20 • Onsite

About The Position

Are you a customer-focused, driven individual looking to join a luxury automotive team? Brickell Honda, part of the esteemed Murgado Automotive Group, is hiring Call Center BDC Agents for both Sales and Service. Help connect clients with their dream vehicles and ensure exceptional service experiences! Position Location: Brickell Honda -690 SW 8th Street, Miami, FL 33130

Requirements

• A friendly and professional communicator who thrives in a fast-paced environment.
• Comfortable making 100+ outbound calls and working with a team.
• Organized, detail-oriented, and able to manage multiple tasks effectively.

Nice To Haves

• Previous experience in customer service, sales, or hospitality is a plus (automotive experience is a bonus but not required).
• Bilingual in English and Spanish is a bonus!

Responsibilities

• Handle inbound and outbound calls to assist customers with sales or service inquiries.
• Follow up on leads and schedule sales appointments and service visits.
• Provide excellent customer service to ensure satisfaction and build loyalty.
• Maintain and update customer information in our CRM system.
• Collaborate with sales, service, and marketing teams to meet client needs.

Benefits

• Great Pay: $14 - $20/hour + commission.
• 401(k) Plan: With company match.
• Time Off: Paid time off.
• Career Growth: Development opportunities within the Murgado Automotive Group.
• Employee Perks: Discounts on vehicles, parts, and services.
• Team Environment: A supportive and collaborative team focused on success.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees