Baseball Fan Ambassador

Durham Bulls•Durham, NC

6d•Onsite

About The Position

We are looking for energetic and outgoing individuals to join our team as Baseball Fan Ambassadors . In this role, you will engage with fans, enhance their game-day experience, and provide exceptional customer service throughout the stadium. As a friendly face of the organization, you will assist guests, answer questions, and create a welcoming atmosphere that keeps fans coming back. This is a part time, seasonal, game day position.

Requirements

Passion for baseball and creating memorable fan experiences.
Strong communicationand interpersonal skills.
Friendly, outgoing, and comfortable interacting with large crowds.
Ability to stand and walk for extended periods during games.
Willingness to work flexible hours, including evenings, weekends, and holidays.

Nice To Haves

Previous customer service, events, or hospitality experience is a plus.

Responsibilities

Greet and interact with fans, providing a positive and engaging experience.
Assist guests with directions, seating information, and general inquiries about the stadium and event.
Promote and inform fans about special promotions, giveaways, and in-game activities.
Support fan engagement initiatives, such as contests, interactive experiences, and on-field promotions.
Act as a liaison between fans and stadium staff to ensure excellent customer service.
Identify and assist guests with special needs, accessibility requirements, or concerns.
Capture fan excitement by encouraging participation in social media and stadium entertainment activities.
Maintain a professional and enthusiastic attitude throughout the event.
Other duties as assigned.