Base File Home Loan Specialist

Pennymac • St. Louis, MO

6h • $40,000 - $60,000 • Onsite

About The Position

The Base File Home Loan Specialist is an entry level role supporting various Channels. As a Home Loan Specialist, you will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.

Requirements

• Excellent critical thinking, problem solving, mathematical skills and sound judgment
• Capable communicator, written and oral
• Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.)
• General understanding of applicable Federal, State and Local regulations

Nice To Haves

• Financial Services and, if possible, mortgage industry experience preferred

Responsibilities

• Perform routine data entry and validation tasks
• Initiate third party orders (title, appraisal, hazard, flood cert, credit, etc.)
• Review and validate loan documents
• Handle routine calls, emails and/or chat responses
• Monitor work queues and intervene as needed
• Interact with multiple departments to expedite processing and/or issue resolution
• Perform other related duties as required and assigned
• Demonstrate behaviors which are aligned with the organization’s desired culture and values

Benefits

• Comprehensive Medical, Dental, and Vision
• Paid Time Off Programs including vacation, holidays, illness, and parental leave
• Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
• Retirement benefits, life insurance, 401k match, and tuition reimbursement
• Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees