Base File Home Loan Specialist III
About The Position
The Base File Home Loan Specialist III is a skilled role supporting various Channels within the Mortgage Fulfillment Division (MFD). The individual acts as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. Responsibilities may be limited within a specific function/channel or across functions/channels. The Base File Home Loan Specialist III will: Performing complex data and document validation Handling more complex calls, emails or chat sessions Calculating qualifying income, assets and/or debt ratios Completing appraisal eligibility tasks Evaluating loan applications for compliance with product guidelines Evaluating loan applications for regulatory compliance Acting as a point of escalation for team members Interacting with multiple departments to expedite processing and/or issue resolution Performing other related duties as required and assigned Demonstrating behaviors which are aligned with the organization’s desired culture and values
Requirements
- Must be a team player with strong attention to detail and able to work independently
- Proven track record at delivering timely and accurate information in a fast-paced environment
- Excellent critical thinking, problem solving, mathematical skills and sound judgment
- Effective time management skills to deliver work on time
- Highly proficient communicator, written and oral
- Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.)
- Financial Services and, if possible, mortgage industry experience preferred
- General understanding of applicable Federal, State and Local regulations
Responsibilities
- Performing complex data and document validation
- Handling more complex calls, emails or chat sessions
- Calculating qualifying income, assets and/or debt ratios
- Completing appraisal eligibility tasks
- Evaluating loan applications for compliance with product guidelines
- Evaluating loan applications for regulatory compliance
- Acting as a point of escalation for team members
- Interacting with multiple departments to expedite processing and/or issue resolution
- Performing other related duties as required and assigned
- Demonstrating behaviors which are aligned with the organization’s desired culture and values
Benefits
- Comprehensive Medical, Dental, and Vision
- Paid Time Off Programs including vacation, holidays, illness, and parental leave
- Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
- Retirement benefits, life insurance, 401k match, and tuition reimbursement
- Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
