Bartender

BallenIsles Country Club

8d

About The Position

Serves guest(s) food and beverage items in a prompt, professional and courteous manner. Assists with department training, development and implementing customer service standards.

Requirements

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Must obtain any required local and state licenses or certifications.
• Knowledge of dining room operations required.
• Ability to communicate effectively with managers, guests and employees both verbally and in writing.
• Must be able to perform basic math computations.

Responsibilities

• Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
• Acts with integrity, honesty and knowledge that promote the culture values and mission of The Club at ArrowCreek.
• Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.
• Ensures guests are promptly greeted upon arrival. Manages guest traffic flow on the restaurant floor.
• Stocks bar, mixes and serves alcoholic beverages, assists in cost control, inventory, and inventory records.
• Maintains inventory control through conscientious use and careful monitoring of all food and beverage products.
• Performs opening and closing duties which include, but are not limited to: inventory, cash control, cleaning, and restocking.
• Communicates with management in a timely manner when supplies are needed.
• Communicates guest concerns or comments immediately to management.
• Ensures guests are satisfied with the service provided, and items are replenished as needed.
• Attends to the detail and presentation of each order.
• Prepares and maintains ingredients by following recipes.
• Must have basic wine knowledge. Familiar with wine pairings.
• Performs other duties as required. Adheres to proper alcohol handling, sanitation, safety procedures, and maintains appropriate dating, labeling, and rotation of all beverage items.
• Accountable for checks and cash transactions. Utilizes POS System.
• Processes cash and check transactions. Utilizes the point of sales system and trains new associates.
• Follows established cash handling procedures and ensures that other staff adhere to procedures.
• Coordinates daily supply of inventory for bar and submits orders to supervisor; assists with receipt of deliveries.
• Ensures compliance with applicable state liquor laws and standard operating procedures provided by the management.
• Completes cleaning according to daily and weekly schedules, including dishwashing as needed.
• Contributes to daily, holiday, and theme drink menus in collaboration with supervisor.
• Reviews banquet schedule for changes, calendar of events, and special events, if needed.
• Ensures all service associates are knowledgeable of the cocktails menu.
• Instructs personnel in use of new equipment and cleaning methods and provides efficient and effective methods of maintaining work area.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees