Bartender Outlet

The Virginian Lodge•Jackson, WY

About The Position

We’re looking for an engaging, skilled Bartender to create exceptional experiences for our guests. This role involves preparing and serving alcoholic and non-alcoholic beverages, taking orders, handling payments, maintaining a clean and organized bar, and ensuring full compliance with alcohol service laws. The ideal candidate is a strong communicator with excellent multitasking abilities, a passion for hospitality, and the ability to stay composed in a fast-paced environment. Great bartenders excel in a combination of social and practical skills, including strong communication and customer service, mastery of mixology, and excellent multitasking abilities to manage a busy environment.They are also characterized by composure, professionalism, a clean and organized workspace, and genuine passion for their craft, which enables them to stay calm under pressure and provide a welcoming, consistent experience for their patrons.

Requirements

Previous bartending or hospitality experience preferred.
Knowledge of cocktail preparation, bar tools, and drink recipes.
Strong interpersonal skills and a positive, team-oriented attitude.
Ability to stand, bend, lift, and move quickly for extended periods.
Certification in alcohol service (e.g., TIPS, ServSafe)
Mixology: A strong knowledge of drink recipes and mixing techniques is essential.
Customer Service: Excellent communication, interpersonal skills, and a friendly demeanor to provide a positive experience for guests.
Attention to Detail: Precision in drink preparation, cash handling, and maintaining an organized workspace.
Multitasking: The ability to handle multiple tasks efficiently in a fast-paced environment.
Legal Compliance: A clear understanding of and adherence to all laws regarding the legal drinking age and responsible alcohol service.
Exceptional Communication: Great bartenders are attentive listeners and engaging conversationalists, capable of building rapport with diverse customers.
Customer Service: They provide warm, positive greetings and thank customers for their patronage, creating a welcoming and hospitable atmosphere.
Personalization: They remember customer names, preferences, and even past conversations to make them feel valued and create a personalized experience.
Professional Demeanor: They maintain a friendly yet professional tone and are comfortable with light banter and conversation, enhancing the social aspect of the bar.
Mastery of Mixology: They possess an in-depth knowledge of drinks, ingredients, and techniques, allowing them to create consistently high-quality and well-presented beverages.
Multitasking & Organization: They can efficiently manage multiple tasks and orders simultaneously, keeping track of orders, payments, and the bar's overall operations.
Composure Under Pressure: They remain calm and composed in a potentially stressful, busy environment, ensuring service quality doesn't suffer.
Cleanliness & Organization: They maintain a spotless and well-organized bar and a high standard of personal hygiene, contributing to a safe and pleasant environment.

Responsibilities

Drink Preparation & Service
Prepare and serve a variety of alcoholic and non-alcoholic beverages to guests.
Follow recipes and presentation standards to ensure consistency and quality.
Recommend drinks based on guest preferences and menu knowledge.
Ensure all beverages are prepared safely and responsibly.
Guest Interaction & Customer Service
Greet guests warmly and help create a welcoming, enjoyable atmosphere.
Take accurate drink and food orders and deliver them promptly.
Build rapport with customers through friendly, attentive service.
Resolve customer concerns politely and efficiently.
Safety + Compliance + ID Verification
Check IDs to verify legal drinking age and refuse service as needed.
Monitor guests for signs of intoxication or overservice.
Follow all state/local alcohol service laws and venue safety protocols.
Bar Maintenance & Inventory Management
Maintain a clean, organized, and fully stocked bar area.
Restock liquor, beer, mixers, garnishes, glassware, and supplies.
Assist with inventory counts and communicate low-stock items.
Properly clean tools and equipment at the end of each shift.
Payment Handling & Transactions
Process payments accurately using POS systems.
Handle cash, credit cards, tabs, and receipts responsibly.
Follow venue procedures for comping, voids, and closing duties.
Makes Syrups + Mixers
Note all low inventory and 86’d on the Whiteboard
Ensure all backstock is full in all areas
Direct and delegate to Barbacks during service to get items from the liquor room, assist with beer and wine pours, and communicate priority needs during service
Beverage Preparation: Mixing and serving a variety of drinks, including cocktails and non-alcoholic options, accurately and in a timely manner.
Customer Interaction: Greeting guests, taking orders, providing menu recommendations, and making them feel welcome.
Order Processing & Payment: Accurately taking orders, processing cash and credit card transactions using a POS system, and managing customer tabs.
Inventory Management: Monitoring and restocking bar supplies, including liquor, mixers, garnishes, and glassware.
Bar Maintenance: Maintaining a clean and organized bar area, washing glassware, and ensuring all tools and supplies are in order.