Bartender Outlet

Seaport Hotel•Boston, MA

About The Position

The Bartender position in Tamo mixes and serves alcoholic and non-alcoholic beverages for bar guests and Restaurant, Lounge and Terrace Servers. This position sells and services food to our guests according to the company standards while adhering to our team service goals. This position is highly interactive with our guests. Performance in providing food and beverage to patrons of the lobby bar and lounge largely contributes to the overall perception of hotel quality and attention to detail. Maintaining a relaxed casual and attentive atmosphere will enhance the bartender’s ability to exceed guests’ expectations. This position reports directly to the Food and Beverage Management Team.

Requirements

Exceptional customer service skills
Effective verbal communication skills
Ability to lift up to 50-pounds
Ability to be mobile on feet for entire shift.
iPod Touches and/or radios are used throughout the shift.
Ability to perform repetitive motions such as pulling, pushing, and bending for extended periods of time. Examples: Moving full laundry buggies, bending to clean baseboards
Ability to work as part of a team and in a group setting
Food and beverage knowledge
Computer skills - Micros
Cash handling skills
Committed to delivering a high level of customer service
Ability to work under pressure
Ability to work independently
Excellent communication skills
Maintain regular attendance in compliance with hotel standards.
Adhere to hotel rules and regulations for safe and efficient operations.
Foster a culture of trust and respect.
Live Seaport Hotel’s Core Principles:
Seek to warmly greet everyone
Engage in active communication
Anticipate guest needs
Promote creativity and connections
Openly inquire about guest satisfaction
Respond with passion and commitment
Thank each guest and each other

Nice To Haves

Additional languages preferred.
Ability to recognize and acknowledge regular guests
Hospitality experience preferred.
Experience working with diverse cultures and backgrounds preferred.
High School diploma, general education degree or international equivalent preferred.
Fluency of the English language is strongly preferred.
Ability to understand and compose instructions, memos, and short correspondence.

Responsibilities

Greet all guests upon arrival in a warm and friendly manner.
Organize bar to provide beverage service to both patrons and staff.
Ensure proper set-up and closing of the bar following the opening and closing side-work procedures as specified by management.
Maintain standards of service and costs of product as directed.
Provide table service for food and beverage in lounge and bar.
Rotate product and inventory to ensure freshness.
Coordinate food orders with kitchen.
Using proper cash handling
Arrange glasses and bottles to make an attractive display.
Demonstrate drink recipe knowledge
Accuracy in ringing procedures
Proficient in drink preparation (speed)
Daily bar inventories will correspond with bar and cash register totals.
Maintain proper safety and sanitation procedures.
Helping other outlets within the department as needed.
Represent the hotel with a positive attitude and professional attire
Follow sustainability guidelines and practices related to Seaport’s sustainability programs
Carry out any other duties which fall within the broad spirit, scope, and purpose of this job description and which are commensurate with the role.
Responsible for practicing, managing and promoting our Mission and Values so that it becomes an intricate part of the everyday operation.