Bartender, Peacock Alley - Waldorf Astoria New York

Hilton•New York, NY

3d•$32 - $43

About The Position

After undergoing a transformative restoration, Waldorf Astoria New York is set to reignite its magnetic allure. Waldorf Astoria New York is seeking a Bartender for Peacock Alley to unveil a new era of luxury which embodies the spirit of New York City. With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations. A bastion of culinary excellence and ingenuity from the start, Waldorf Astoria New York has been at the forefront of fine dining for generations, with groundbreaking culinary inventions and truly exceptional hospitality. In the latest evolution, we have curated and exquisite array of chef-driven, destination-worthy restaurants and culinary experiences. The ideal candidate will have at least 2 years of bartending experience and at least 1 year of experience working in a Forbes Travel Guide-rated property, demonstrating knowledge of Forbes service culture and attention to detail. What will I be doing? As a Bartender, you will be responsible for creating and serving exquisite beverages while delivering exceptional service that embodies our Forbes 5-Star standards. You will craft each drink with artistry, attention to detail, and precision, ensuring that every guest experience is memorable.

Requirements

Proven experience as a bartender, preferably in a high-end or luxury hotel or restaurant setting.
Strong knowledge of cocktail recipes, techniques, and presentation, with the ability to create and innovate classic and contemporary cocktails.
Must possess a valid alcohol awareness certification (e.g., TIPS, ServSafe Alcohol) and Food Handler Card prior to being offered the position.
Strong customer service skills with the ability to engage with guests in a friendly and professional manner.
Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
Excellent communication skills and a team player mentality.
Ability to work flexible hours, including nights, weekends, and holidays as needed.

Responsibilities

Greet and welcome guests with a gracious, sophisticated demeanor, responding to inquiries and fulfilling requests in a timely, courteous, and efficient manner. Anticipate guest needs and ensure that all interactions exceed expectations.
Expertly mix, shake, stir, and garnish beverages according to standardized recipes, creating an exceptional and visually appealing presentation. Customize drinks to suit guest preferences while adhering to portion control and quality standards.
Ensure compliance with all federal, state, local, and company regulations regarding the sale and service of alcoholic beverages. Verify guest identification with discretion and professionalism.
Accurately process guest payments, including handling cash, credit cards, gift certificates, and digital payments using the point-of-sale system, ensuring a smooth and efficient transaction process while maintaining confidentiality and security of guest information.
Maintain a well-organized and fully stocked bar with premium spirits, wines, beers, mixers, garnishes, and tools. Ensure the careful storage and proper rotation of products to preserve freshness and quality.
Stay informed about the latest trends in mixology, wine, spirits, and cocktails, providing expert recommendations to guests. Offer pairings with food when appropriate and enhance the guest experience with knowledge and confidence.
Manage intoxicated guests with tact and professionalism, ensuring their safety and well-being while adhering to hotel policy and legal requirements.
Maintain the cleanliness and organization of the bar area, ensuring it is always stocked and pristine for every shift. This includes proper sanitation of all glassware, tools, and surfaces to uphold the hotel's high hygiene standards.

Benefits

Access to your pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs