Bartender | Part-Time | Chickie's & Pete's

Oak View Group•Allentown, PA

20d•$8•Onsite

About The Position

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet . Position Summary The Bartender responsibly serves beverages in moderate amounts, not to promote overindulgence or advocate any action that could cause Guests to become intoxicated. Also takes guest orders, delivers food, and maintains the bar seating area by bussing and cleaning. Additionally, a bartender is responsible for the billing and payment processing of the Guests that they serve. This role will pay an hourly rate of $8.00 and is tip eligible Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline About the Venue PPL Center is a state-of-the-art multipurpose arena in downtown Allentown, PA and home of the Lehigh Valley Phantoms. The arena seats more than 10,000 for concerts and more than 8,500 for Lehigh Valley Phantoms professional hockey games, making it the region’s largest events venue. The amenities-packed PPL Center hosts more than 150 events each year, offering something for everyone, including the Lehigh Valley Phantoms, the AHL affiliate of the NHL Philadelphia Flyers, live concerts, family shows, trade shows, youth sports, high school and collegiate events, conferences, graduations, and so many more. Chickie’s & Pete’s is a full-service bar and restaurant located within PPL Center, serving lunch Tuesday through Friday and open for events.

Requirements

High school diploma or equivalent preferred.
Must be 18 or over.
2 years or more experience bartending
Previous cash handling experience preferred.
Ability to learn to operate a cash register and corresponding system accurately.
Possess valid food handling certificate and RAMP certification if required by state and federal regulations (or be willing to obtain one within a 60 day time-frame from date of hire).
Excellent interpersonal and communication skills and a friendly, positive attitude with co-workers, management staff, volunteers and guests.
Ability to work a flexible schedule including nights, weekends, some holidays and long hours.
Ability to prioritize tasks in a fast-paced environment.

Responsibilities

Greets guests in a friendly professional manner
Provide education about Chickie’s style of service, the food and beverage menus, how menu items are prepared, the ingredients used, and the different cooking methods
Smile and maintain a positive attitude at all times
Follow all Chickie’s & Pete’s service standards including upselling and suggestive selling
Inform Guests of daily drink & food specials
Prepare garnishes for alcoholic and non-alcoholic beverages
Wash and sterilize glassware
Receive and serve food orders to guests seated at the bar
Check identification to ensure that guests meet minimum age requirements for consumption of alcoholic beverages
Refuse/cut off service to patrons who appear to be intoxicated
Receive guest payments and process transactions
Respond appropriately to guest complaints and bring any issues to the attention of a manager
Perform marketing and other promotional services as needed
Maintain cleanliness in all areas of the bar: counters, sinks, utensils, shelves and storage areas
Report all equipment problems and bar maintenance issues to the General Manager
Assist with restocking and replenishment of bar inventory and supplies
Thank guests for their visit, inform them of upcoming events and invite them to return
Understand the importance of speed of service and act with sense of urgency when performing job tasks
Attend all scheduled employee meetings
Empty trash cans
Additional responsibilities may be assigned as needed by management