Bartender

Augustine Casino • Coachella, CA

3h

About The Position

As a Bartender, you will be responsible for creating a welcoming atmosphere for customers while providing exceptional service. Your duties will include serving drinks, preparing cocktails, and ensuring that customers are satisfied with their experience. You will be expected to maintain a clean and organized workspace, manage inventory, and adhere to all safety and health regulations.

Requirements

• Must have and be able to maintain a valid Food Handler Certification and Responsible Beverage Server Certification as a pre-requisite to being extended a job offer.
• Must successfully pass Title 31 training within 90 days of employment.
• Highschool diploma or GED.
• Must be 21 years of age or older.
• Previous experience as a bartender or in a similar role.
• Knowledge of drink preparation, liquor and wine knowledge.
• Strong English communication skills required to interact with guests, team members, and vendors.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment.
• Attention to detail and organizational skills.
• Flexibility to work evenings, weekends, and holidays.

Nice To Haves

• Bi-lingual in Spanish is preferred.

Responsibilities

• Creates a positive, welcoming atmosphere for all individuals.
• Greets guests warmly and serve each guest with professionalism, confidence and knowledge.
• Ensures customer satisfaction and effectively addresses any concerns or complaints, escalating to management as appropriate.
• Acts with integrity, honesty and knowledge that promotes the culture and values of the company.
• Maintains a calm demeanor during peak periods of a high-volume casino while operating at the company standards.
• Maintains a clean and organized workspace.
• Serves drinks and prepare cocktails using proper serving techniques and according to standard.
• Manages inventory and order supplies as needed.
• Ensures that all service standards are being followed.
• Adheres to all Food & Beverage, as well as safety and health regulations.
• Anticipates the needs of the casino by constantly evaluating supplies, inspecting equipment and reporting maintenance issues to management.
• Uses proper cash handling procedures and ensures all guest checks are generated accurately and paid for.
• Assists with training new hires.
• Stays up to date on current menus, discounts and casino promotions.
• Ability to work in an environment which may be unusually hot, cold, noisy and dimly lit.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED