Bartender ("Cantinero/a ")

Azul Hospitality•Detroit, MI

1d•Onsite

About The Position

The Bartender position is responsible for providing friendly, courteous, and efficient quality presentation of food and beverage service to all guests. This includes preparing alcoholic and non-alcoholic beverages, taking food and beverage orders at the bar, describing menu items, and suggesting products to customers. The role also involves restocking inventory, ensuring the security of liquor products, assisting with drink preparation tasks like recipe batching and garnishes, and maintaining the cleanliness and working order of bar equipment and the bar area. Bartenders will also verify customer identification, ensure responsible alcohol service, act as a cashier, and assist other bar staff as needed. The position requires adherence to company customer service, cash handling, safety, and security policies.

Requirements

Must be able to speak, read, write, and understand the primary language used in the workplace.
Requires good communication skills, both verbal and written.
Must have excellent leadership capability and customer relations skills.
Must be detail oriented with outstanding organizational and communication skills.
Must possess basic computer skills.
Must possess basic computational ability.
Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
Knowledgeable about basic function of Windows OS, MS Office, PMS, and POS.
Self-driven and able to work independently.
Knowledge of table and bar service.
Knowledge of spirits, beer, wine, and flavor profiles.
High school or equivalent education required.
One to three years high volume bar experience required.
Must be at least 21 years of age to serve alcohol.
Safe Server Alcohol & Food Handlers certification required.
California RBS Certification.

Responsibilities

Prepare alcoholic and non-alcoholic beverages for guests and servers for table delivery.
Take beverage and food orders at the bar.
Describe menu items and suggests products to customers.
Restock and replenish bar inventory and supplies.
Provide opening and closing inventory of spirits.
Ensure all liquor, beer and wine product is put away safely and always secured.
Assist with recipe batching, ice molding, liquor infusions, washing and preparing garnishes, etc.
Ensure that taps, coolers, and other appliances like blenders or coffee makers are clean and in working order.
Verify customers identification and confirm it meets legal drinking age.
Ensure that minors and intoxicated persons are not served alcoholic beverages.
Act as a cashier for the servers when necessary.
Maintain the cleanliness of the bar area through disposing of all waste, clearing and cleaning all glassware, and wiping down bar and preparation areas.
Assist servers, other bartenders, and barbacks when necessary.
Participate in the deep cleaning of the outlet.
Operate a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all company's customer service and cash handling policies and procedures.
Assist all guests professionally and courteously, with the highest quality of standards for customer service.
All other duties assigned by manager or supervisor.
Assist with any guest inquiry.
Follow all company and safety and security policies and procedures.
Report maintenance problems, safety hazards, accidents, or injuries.
Perform other reasonable job duties as requested by direct and indirect Supervisors.