Bartender/Barista
About The Position
Bartenders/Baristas are important stewards of the TimeLine experience; “cultivating transformative and immersive experiences that foster lasting connections and learning.” This is done by preparing and serving quality food and beverage offerings before and after TimeLine’s live theatrical performances within our cafe/bar. Ideal candidates for this position thrive in fast-paced environments, have prior bar/cafe experience, and are passionate about quality customer service. All Bartenders/Baristas should exhibit our values of compassion, collaboration, and inclusivity in their work.
Requirements
- Some prior experience performing high volume customer service-related work
- Must have active Illinois BASSET and Food Handler certificates before starting
- Perform all duties in a manner consistent with the organization’s core values and personnel policies
Nice To Haves
- Experience working in a performing arts concessions environment or with emergency situation management
- First Aid and CPR certification
- Experience with point-of-sale (POS) system and/or cash management
Responsibilities
- opening and closing the cafe/bar before and after theatrical performances
- staffing and operating the bar and café during TimeLine productions and special events (i.e. donor events, special events, and our annual Gala)
- prepping and serving food items by accurately following written recipes
- efficiently preparing and serving coffee beverages, mixed drinks, soft drinks, and wine and beer
- accurately and quickly processing sales, taking payments, and making change (if necessary)
- maintaining a clean and well-stocked working environment
- respond to menu, company info, and show related questions from patrons
- provide directions to seats and around the building, if asked
- maintain a working knowledge of POS system
- actively listen to patron issues and/or concerns to resolve them in a friendly and efficient manner
- be knowledgeable about the company, our mission, values, current productions, current season, and upcoming events
- advance the strategic marketing goals of the theatre through thoughtful collaboration with the Audience Services and Marketing teams
- create a welcoming and inclusive atmosphere through honest, clear communication with patrons, staff, and teammates
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
