Barista

Waters Edge Family•South Haven, MI

20d•Onsite

About The Position

Water’s Edge Coffee Barista – South Haven Job Description Part-time hourly, ranging from 5-25 hours per week based on proficiency, availability and need. In-person responsibilities and on-call availability

Requirements

Responsible, reliable, and consistent
Positive attitude and pleasant demeanor
Trustworthy and able to maintain confidentiality
Team player who works collaboratively
Willing to pitch in and support colleagues when needed
Pursues unity and conflict resolution in a biblical and respectful manner
Enjoy interacting with customers one-on-one and building meaningful connections.
Highly organized with strong attention to detail.
Excellent listening and communication skills.
Maintain good eye contact and display positive body language while engaging with customers.
Ability to work efficiently in a fast-paced environment.
Willingness to learn and adapt to the ministry’s goals and customer service standards.
Ability to stand for long periods.
Ability to lift, carry, push, pull, bend, and twist while handling products (up to 25 lbs.).
Capability to operate coffee shop equipment safely and effectively.
Coffee shop experience preferred
High school enrollment or diploma preferred
Barista skills preferred; tech competence preferred

Responsibilities

Customer Service and Community Engagement
Create “wow” moments that leave a positive and lasting impact on our customers.
Greet customers warmly and engage them with genuine care and enthusiasm.
Assist customers with their orders, provide product suggestions, and support special orders or requests.
Build trustful relationships with customers to encourage return visits.
Respond to customer questions effectively and efficiently, maintaining a helpful and approachable attitude.
Beverage and Food Preparation
Prepare and serve coffee, tea, and other specialty drinks following established recipes and quality standards.
Ensure quality service and products for customers by adhering to safety and sanitation procedures.
Operate and maintain espresso machines, grinders, and other coffee shop equipment.
Warm and serve pre-prepared food items as needed.
Operational and Merchandising Duties
Stock products and maintain product displays according to merchandising standards.
Maintain a clean and organized work environment, including countertops, equipment, and seating areas.
Monitor inventory and restock supplies as needed to ensure seamless operations.
Follow all health, safety, and sanitation guidelines.
Team Collaboration and Store Support
Work collaboratively with other team members and volunteers to ensure smooth daily operations.
Assist in training new baristas and volunteers as needed.
Support Water’s Edge Coffee’s mission by contributing ideas to enhance customer experience and meet ministry goals.
Sales and Cash Handling
Operate the point-of-sale (POS) system accurately and efficiently.
Process cash, credit card, and mobile payments, ensuring correct change and receipts.
Follow proper cash handling procedures and complete end-of-shift reconciliation.