Barista

OTG•Jamaica, NY

2d•Onsite

About The Position

Join OTG as a Starbucks® Barista at JFK to drive a new type of travel hospitality experience. OTG has launched an exclusive new partnership with Starbucks® to further revolutionize airport hospitality by pushing the boundaries of excellence and innovation. With more than 300 in-terminal dining and retail locations across 11 airports in the USA and Canada, OTG and its 5,000+ crewmembers serve millions of travelers each year. By joining the OTG Starbucks® team, you’ll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. The role involves delivering the OTG Starbucks experience to all guests and fellow crewmembers, creating a great experience by providing guests with prompt service, quality beverages, and products, and maintaining a clean and comfortable store environment. The barista should enjoy working with others, exhibit great guest experiences, and be motivated to keep the store cleaned and stocked.

Requirements

Must be at least 18 years of age
Fully conversational in English
Able to lift 35 pounds in weight
Must be able to stand for extended periods, stoop, kneel and crouch
Must be able to work varied hours/days, nights, weekends, holidays, and during inclement weather conditions
Must be able to operate kitchen equipment, including espresso machines and grinders, coffee brews ovens, and blenders

Responsibilities

Maintain a calm demeanor during high volume or unusual events to ensure smooth store operations and set a positive example for the shift team.
Assist with new crew training by positively reinforcing successful performance and providing respectful and encouraging coaching as needed.
Deliver the OTG experience to all guests by prioritizing their needs and connecting with them.
Maintain a clean and organized workspace to ensure resources are easily located and accessible for the crew.
Provide quality beverages, whole beans, and food products consistently by adhering to recipe and presentation standards.
Follow health, safety, and sanitation guidelines for all products.
Communicate product shortages, equipment issues, or quality of service problems to the manager on duty immediately.
Maintain a clean, neat, and well-groomed appearance.
Perform other duties as assigned.