Barista

Grand View Lodge•Nisswa, MN

10d

About The Position

This position will be responsible for receiving and filling guest orders for the day, handling food in a safe manner and ensuring the work area is always clean & neat. Additionally the position will ensure a positive company image by providing courteous, friendly and efficient guest service to guests and team members. The role serves both specialty coffee drinks and some alcohol. This position “owns” the area when working, providing a high level experience consistent with our service values of gratitude, respect attentiveness, consistency and a pursuit of excellence. Career Pathing & Growth: We believe in promoting from within wherever possible. This role could evolve into supervision or management with consistent proactive performance, brand championing and core service standard delivery.

Requirements

Must be 18 years or older, as this role requires associates to handle alcohol
Excellent guest service skills
Detail-orientation in work approach
Strong listener and communicator
Multi-tasking skills, and ability to share focus on many tasks/initiatives simultaneously
Self-starter, innovator, results-driven with ability to meet both short and long term business goals
Ability to manage time well, meet imposed deadlines and ability to work flexible hours
High School Diploma or equivalent experience
Guest service/hospitality preferably in higher end coffee/restaurant establishment

Responsibilities

Provides prompt, efficient and friendly guest service by exhibiting caring, concern & patience in all guest interactions and treating guests impeccably
Smiles and greets guests in a friendly, manner whether the encounter takes place in the employee’s designated department or elsewhere in the store
Takes guest order at the counter
Works with co-workers as a team to ensure guest satisfaction and a pleasant work environment
Making of coffee and specialty coffee drinks
Handles food in a safe manner and ensures the work areas are always clean and neat
Reviews the status and appearance of the food for freshness
Ensures that an adequate food supply is ready and on hand (orders product and supplies as necessary)
Prices products for guests as necessary
Anticipates product needs for the department on a daily basis
Checks in product, puts product away and may review invoices
Runs the department registers and receives payment, makes change etc., where applicable
Maintains strict adherence to department and company guidelines related to personal hygiene and dress
Cleanliness of area may necessitate dishwashing
Other duties as may be assigned