Barista - Constant Grind
About The Position
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits Job Description: POSITION SUMMARY: The Barista is responsible for providing an exceptional guest experience by providing prompt service, quality beverages and products, and maintain a clean and comfortable environment. The Barista adheres to Hard Rock’s guiding Principles and Amplified Service Standards.
Requirements
- High School Diploma or equivalent with a minimum of 6 months experience in high volume food service, or the equivalent combination of education and experience.
- Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
- Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
- Must possess basic math skills to include ability to add, subtract, multiply and divide specific to position responsibilities, balance cash drawer.
- Must have 10-key adding machine experience.
- Must be detail oriented.
- Must possess good guest service skills.
- Must be able to work in a smoking environment
- Able to lift up to 25lbs
Responsibilities
- Creates a positive atmosphere.
- Responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service.
- Provides information on all aspects of Hard Rock services, and facilities to guests.
- Quotes accurate waiting times and handles waiting guests in accordance with Hard Rock’s service standards.
- Responsible for the pickup, countdown and return of cash bank from miscellaneous count.
- Maintains accurate cash balance and handles money in a secure manner according to established standards.
- Responsible for maintaining dining room cleanliness including bussing tables and sweeping floor.
- Attend and participate in meetings, completing follow-up as assigned.
- Perform work regularly and predictably.
- Other duties as assigned.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
