Barista - Constant Grind

Hard Rock Hotel & Casino Ottawa • Rockford, IL

10d • $15 - $20

About The Position

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits Job Description: POSITION SUMMARY: The Barista is responsible for, under the direction of restaurant management, establishing the preparation and presentation of beverages including tasting, product specification, and sanitation. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Offers customer demonstrations and samples using brewing equipment. Serves, welcomes, and greets guests at coffee bar. Promotes positive customer relations; effectively explains menu items, handles guest complaints. Prepare and serve beverages in accordance with established standards set by restaurant management. Ensure that production and storage areas are maintained in accordance with city and state health department codes. Promotes positive public/employee relations, always. Maintains a clean, safe, hazard-free work environment within area of responsibility. Other duties as assigned. NON-ESSENTIAL JOB FUNCTIONS Attend seminars when needed. EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) High School Diploma or equivalent is required, or minimum six (6) months of related experience are required. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.): Must obtain and maintain all licenses / certifications per Federal, State, and IGB Regulations. Must successfully pass background check. Must be at least twenty-one (21) years of age. Must be able to work nights, holidays, and weekends, as well as flexible shifts. Have excellent written and verbal communication skills. KNOWLEDGE OF: Must be computer literate. Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations. ABILITY TO: Available to work on different types of events with varying time schedules, on varying days as needed. Must be able to act as a role model and train the entry level peers. Read and comprehend all necessary documentation, training materials and policy information. Communicate courteously, effectively, and professionally with guests and all levels of team members. Use tools and equipment such as radios, computers, and other tools specific to the position. Stand for extended periods of time. Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. Work within Company established policies/guidelines. Be articulate and possess a professional appearance and demeanor. Be flexible and adaptable to change. Be team-oriented and enjoy working with and assisting people. Must be able to work at a fast pace and in stressful situations. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to handle or feel; reach with hands and arms, talk, or hear; and taste or smell. Frequently lift and/or move up to 20 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. Work in a fast-paced environment, with constant exposure to the public and excessive noise. Also, there may be times when you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including but not limited to excessive noise. Able to exercise judgment on an independent basis. Pay Range: Pay Range: $15 - $20 Thank you for choosing us as your employer of choice! If you are ready for an exciting opportunity working in a creative environment where you can bring your authentic self to work, we want to connect with you! If you're unable to find a position that matches your interest, please tell us a little about yourself, and we'll recommend jobs that match your interests. Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!

Requirements

• High School Diploma or equivalent is required, or minimum six (6) months of related experience are required.
• Must obtain and maintain all licenses / certifications per Federal, State, and IGB Regulations.
• Must successfully pass background check.
• Must be at least twenty-one (21) years of age.
• Must be able to work nights, holidays, and weekends, as well as flexible shifts.
• Have excellent written and verbal communication skills.
• Must be computer literate.
• Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.
• Available to work on different types of events with varying time schedules, on varying days as needed.
• Must be able to act as a role model and train the entry level peers.
• Read and comprehend all necessary documentation, training materials and policy information.
• Communicate courteously, effectively, and professionally with guests and all levels of team members.
• Use tools and equipment such as radios, computers, and other tools specific to the position.
• Stand for extended periods of time.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
• Work within Company established policies/guidelines.
• Be articulate and possess a professional appearance and demeanor.
• Be flexible and adaptable to change.
• Be team-oriented and enjoy working with and assisting people.
• Must be able to work at a fast pace and in stressful situations.

Responsibilities

• Offers customer demonstrations and samples using brewing equipment.
• Serves, welcomes, and greets guests at coffee bar.
• Promotes positive customer relations; effectively explains menu items, handles guest complaints.
• Prepare and serve beverages in accordance with established standards set by restaurant management.
• Ensure that production and storage areas are maintained in accordance with city and state health department codes.
• Promotes positive public/employee relations, always.
• Maintains a clean, safe, hazard-free work environment within area of responsibility.
• Other duties as assigned.
• Attend seminars when needed.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees