Barista

Nemacolin Career•Farmington, PA

About The Position

POSITION SUMMARY: Here at Nemacolin, our associates know to “Expect the Unexpected” – You have come across the career opportunity where entertainment and excitement are the job description. This position must be committed to making every experience memorable all while having fun and relishing the incredible atmosphere of the resort. As a barista in The Patisserie you will be responsible for developing an environment that creates excitement for internal and external guests. In this position, you will also be responsible for creating “Real Life Magic” for our guests during quick service dining, centered around coffee, other food & beverage items, as well as curated specialty items. You will provide extraordinary guest service – going above and beyond in all situations. The barista has an opportunity to provide a world class experience based in & around food & beverage, in an intimate amount of time.

Requirements

Friendly and outgoing personality.
Excellent communication skills.
Ability to stand for an extended period of time.
Must be at least 18 years of age.
Must be able to lift up to 25lbs.
Must be able to speak the English language fluently.
Must be able to handle high-pressure situations.
Must be able to work a variety of shifts – including holidays, weekends, evenings, etc.
Strong organizational skills & ability to prioritize tasks.
Ability to interface professionally with business contacts and customers.
Strong understanding of hospitality industry helpful.
These skills and abilities are typically acquired through the completion of a high school diploma or equivalent

Nice To Haves

Previous barista experience preferred
as well as through a minimum of 2 years of experience in a guest service role.

Responsibilities

Responsible for actively building and retaining guest relations and acts as a mentor to other employees and coworkers to provide superior guest service.
Strong preparation skills – including but not limited to setting up workspace for shift, following health regulations & best practices, stocking specialty items, working with culinary teams to maintain the food inventory, including but not limited to cakes & pastries.
Responsible for securing & protecting assets of the company, including but not limited to beer, wine, food & specialty retail items.
Knowledge of POS – point of sales - & usage.
Obtains & maintains RAMP certification through the state of PA, following state regulations regarding responsible alcohol service.
Adheres to cash handling & SOPs for tender transactions.
Assists with EOM inventory, alongside leadership.
Crafting espresso beverages & executing other beverage requests
Creating a genuine experience for dining & beverage service, following all SOPs & SOS, resort standards & guest expectations.

Benefits

Attractive 401(k) plan
Paid vacation, holidays, and personal hours
Family medical, dental, and vision insurance.
Long-term and short-term disability insurance
Employee and educational assistance program
Up to 40% off Retail, Spa, Activities, Food and Beverage at the Resort
On-site uniform and dry-cleaning services
Discounted meals during breaks in associate break areas
Wisteria Associate Community- Wisteria is Nemacolin’s way of showing our appreciation to our associates. This neighborhood is exclusive to associates and contains a Pub, Market, and Fitness Center. As a member of Team Nemacolin, you’ll enjoy these exclusive amenities.
Associate Recognition programs- Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and their ability to consistently exceed guests’ expectations.
Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs:
Opportunities for advancement – At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our upper-level managers began in entry-level positions and advanced into their current roles.
Mentoring and coaching programs – As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way.