Barista - Moon Tower Cafe

AT&T Hotel & Conference Center•Austin, TX

4d•Onsite

About The Position

Our AT&T Hotel's F&B Team is looking for their next barista for our Moon Tower Cafe at Rowling Hall! Summary: Responsible for taking orders from customers and expediting coffee-espresso drinks and related food and beverage items. Handles food according to HACCP guidelines and is aware of minimum standards for a quality food service operation. Adheres to standard recipes and plating/portion guidelines. Responsible for accuracy of all assembled orders, maintaining par stocks, ordering supplies and rotating product for maximum quality. Interacts with customers and other employees in a friendly and courteous manner. Must have the following availability: MONDAY-FRIDAY 6AM-2:30PM; this Cafe mirrors UT's school-year schedule, so there are periods in the year where it closes when students are not in-class. Supervisory Responsibilities: This job has no supervisory responsibilities. Essential Duties and Responsibilities: Include the following. Other duties may be assigned. Maintains accurate production pars and inventories in the customer service and merchandising areas. Prepares espresso orders for customers and catering using standard measures and recipes. Completes production and par lists, pre-meal checklists, requisitioning and waste lists. Adheres to policies and procedures to ensure consistency in the guest experience. Enters orders accurately into the POS devise, accepts cash and charge payments. Accurately makes change. Follows standard procedures for making refunds. Responsible for all assigned change funds and cash receipts ensuring that the cash drawer is in compliance with overage/shortage standards. Required to replenish condiments, beverages, and general supplies while maintaining cleanliness of service area. Food Safety/Sanitation Responsible for ensuring proper presentation, portion control, and maintenance of proper serving temperatures – follows HACCP standards Maintains sanitation and orderliness of all equipment, supplies and utensils within work area Handles foods items appropriately during preparation Ensures proper food preparation by utilizing approved recipes and in following prescribed production standards Keeps display equipment clean and free of debris during meal service as assigned Cleans equipment, as assigned and in a timely fashion Cleans workstation thoroughly before leaving the area for other assignments Customer Service Represents company in a courteous, efficient, and friendly manner is all customer and employee interactions Interacts with customers in a manner to ensure customer satisfaction Greets customers courteously Serves customers quickly, Does not allow back-ups or snags in serving lines Serves customer food and beverage orders quickly, in proper portions, in a courteous demeanor Demonstrates a complete understanding of daily menu items and explains same to customers accurately Relays relevant comments from customers directly to supervisors Interact with customers and resolves customer complaints in a friendly and service oriented manner Consistently exhibits the ability to keep up with peak cafeteria hours and does so calmly, accurately and efficiently Checks to ensure that all display foods are merchandised attractively per standards Serve food neatly and attractively per standard Physical Safety Ensures corporate and OSHA safety standards are followed Follows principles of sanitation and safety in handling food and equipment Cleans up spills in the dining area, his/her own work area immediately. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

Maintains accurate production pars and inventories in the customer service and merchandising areas.
Prepares espresso orders for customers and catering using standard measures and recipes.
Completes production and par lists, pre-meal checklists, requisitioning and waste lists.
Adheres to policies and procedures to ensure consistency in the guest experience.
Enters orders accurately into the POS devise, accepts cash and charge payments. Accurately makes change.
Follows standard procedures for making refunds.
Responsible for all assigned change funds and cash receipts ensuring that the cash drawer is in compliance with overage/shortage standards.
Required to replenish condiments, beverages, and general supplies while maintaining cleanliness of service area.
Responsible for ensuring proper presentation, portion control, and maintenance of proper serving temperatures – follows HACCP standards
Maintains sanitation and orderliness of all equipment, supplies and utensils within work area
Handles foods items appropriately during preparation
Ensures proper food preparation by utilizing approved recipes and in following prescribed production standards
Keeps display equipment clean and free of debris during meal service as assigned
Cleans equipment, as assigned and in a timely fashion
Cleans workstation thoroughly before leaving the area for other assignments
Represents company in a courteous, efficient, and friendly manner is all customer and employee interactions
Interacts with customers in a manner to ensure customer satisfaction
Greets customers courteously
Serves customers quickly, Does not allow back-ups or snags in serving lines
Serves customer food and beverage orders quickly, in proper portions, in a courteous demeanor
Demonstrates a complete understanding of daily menu items and explains same to customers accurately
Relays relevant comments from customers directly to supervisors
Interact with customers and resolves customer complaints in a friendly and service oriented manner
Consistently exhibits the ability to keep up with peak cafeteria hours and does so calmly, accurately and efficiently
Checks to ensure that all display foods are merchandised attractively per standards
Serve food neatly and attractively per standard
Ensures corporate and OSHA safety standards are followed
Follows principles of sanitation and safety in handling food and equipment
Cleans up spills in the dining area, his/her own work area immediately.