Barista - Accepting Applications

Tandem Coffee•Portland, ME

2d•$16•Onsite

About The Position

At Tandem Coffee, we believe in the power of great coffee, exceptional baked goods, and fostering a community vibe that keeps people coming back. Since opening in 2012 in Portland, Maine, we’ve grown into a community hub for locals and visitors alike. We roast our own coffee and have two cafe locations in Portland - our first is on Anderson St in Portland's popular East Bayside which operates as a tasting room to our roastery there with elevated coffee service and selections. The second is a James Beard-nominated bakery on Congress St in Portland's West End that has been featured in Bon Appétit. Tandem as a whole is a team of passionate, creative folks who care about quality, kindness, and a lot of humor. Join us in shaping what’s next at either of our cafe locations or in our roastery! At Tandem Coffee + Bakery, our baristas are more than coffee makers—they are the welcoming hosts of our daily gathering. This role is all about creating a warm and inviting atmosphere for customers, providing thoughtful service, and contributing to the overall flow and energy of the café. Baristas are responsible for preparing high-quality coffee and beverages, maintaining a clean and organized space, and ensuring every customer feels like part of the Tandem community.

Requirements

Enthusiasm for customer service, coffee, and hospitality.
Reliable attendance and punctuality.
Ability to stay focused and maintain composure in a fast-paced environment.
Strong communication and active listening skills when engaging with customers, coworkers, and managers.
Attention to detail and commitment to cleanliness.
Ability to work independently and stay proactive during slower periods.
Ability to pass a bar test before serving espresso drinks to customers after training.

Responsibilities

Provide friendly, engaging, and attentive customer service.
Support and respect coworkers, fostering a positive and collaborative work environment.
Maintain a thorough knowledge of our coffee and food offerings, serving each with care and consideration.
Prioritize tasks that contribute to the café’s welcoming atmosphere and smooth operation.
Keep the café clean and well-maintained, both inside and outside, throughout the day.
Restock supplies proactively to ensure efficient service.
Prepare and serve iced coffee, tea, and other café beverages to company standards.
Handle cash register transactions responsibly, including end-of-day cash deposits.
Take initiative on cleaning and organizational projects to maintain a tidy and functional workspace.
Attend regular company meetings and training sessions.
Once trained, consistently prepare espresso drinks that meet our high standards, with ongoing development through education and hands-on practice.