Barista

Continental Services • Auburn Hills, MI

21h

About The Position

The Barista is responsible for preparing and serving quality food and beverage products consistently for all customers by adhering to all recipe and presentation standards. Essential Duties and Responsibilities Beverage & Food Service : Will assist with all coffee drinks, made to order drinks, basic food prep as well as basic cleaning and organizing of goods. Will brew coffee daily, help fill ice machines, and stock new inventories Will wipe down tables, mop, clean work areas, dish wash and keep cafe clean and well maintained and will help with on-site catering events, assist with set up and service as well as catering pick-ups Food Service : Engage with and provide superior service to all customers. Describe menu items to customers or suggest products that might appeal to them. Provide customers with product details, such as ingredients or preparation descriptions. Communicate with customers regarding orders, comments, and complaints. Cash Handling : Ring up food orders using cash register and accept payment or make change. Balance receipts and payments in cash registers. Teamwork : Contribute to a positive team environment. Recognize and reinforce individual and team accomplishments. Identify alarms or changes in morale and performance. Communicate areas of concern to the manager. Maintain calm demeanor during periods of high volume or unusual events to set a positive example for the team. Anticipate customer and team needs by evaluating the environment, customers and co-workers for shifts or changes in behavior. Communicate observations to manager as necessary. Safety & Sanitation : Follow operational policies and procedures. Follow health, safety and sanitation guidelines. Clean, sanitize and organize work areas, utensils, and equipment. Clean service and seating areas. Organize and stock supplies, service stations and products. Check temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning. Scrub and polish counters, tables, and other equipment. Clean glasses, dishes, and fountain equipment. Perform other duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary. Additional projects and assignments as needed.

Requirements

• Ability to learn new things and demonstrate the ability to apply new skills
• Ability to work with little guidance, following previously provided instructions once trained
• Ability to maintain regular and consistent attendance and punctuality
• 1 year of Barista experience required
• Strong food prep skills preferred
• Willingness to comply with strict dress code requirements
• Willingness to maintain personal hygiene and follow hand washing requirements

Nice To Haves

• Demonstrated willingness and ability to meet operating policies and standards
• Demonstrated ability to engage with and understand others, including discovering and responding to customer needs through clear and pleasant communication
• Previous experience with ALOHA system or POS system is highly preferred

Responsibilities

• Assist with all coffee drinks, made to order drinks, basic food prep as well as basic cleaning and organizing of goods
• Brew coffee daily, help fill ice machines, and stock new inventories
• Wipe down tables, mop, clean work areas, dish wash and keep cafe clean and well maintained
• Help with on-site catering events, assist with set up and service as well as catering pick-ups
• Engage with and provide superior service to all customers
• Describe menu items to customers or suggest products that might appeal to them
• Provide customers with product details, such as ingredients or preparation descriptions
• Communicate with customers regarding orders, comments, and complaints
• Ring up food orders using cash register and accept payment or make change
• Balance receipts and payments in cash registers
• Contribute to a positive team environment
• Recognize and reinforce individual and team accomplishments
• Identify alarms or changes in morale and performance
• Communicate areas of concern to the manager
• Maintain calm demeanor during periods of high volume or unusual events to set a positive example for the team
• Anticipate customer and team needs by evaluating the environment, customers and co-workers for shifts or changes in behavior
• Communicate observations to manager as necessary
• Follow operational policies and procedures
• Follow health, safety and sanitation guidelines
• Clean, sanitize and organize work areas, utensils, and equipment
• Clean service and seating areas
• Organize and stock supplies, service stations and products
• Check temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning
• Scrub and polish counters, tables, and other equipment
• Clean glasses, dishes, and fountain equipment
• Perform other duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary
• Additional projects and assignments as needed

Benefits

• Full-time team members are eligible for medical, dental and vision insurance, life insurance, disability insurance, parental leave, 401(k) with company match, at-work dining perks, flexible schedules, generous PTO, and a total rewards program.
• Team Members can also use our inclusive employee assistance program.
• Part-time Team Members are eligible for our 401(k) with company match, at work dining perks and team members can also use our inclusive employee assistance program.
• Location-specific perks may also include wellness programming, on-the-job training, corporate-hosted courses, certifications and team events.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed