Barista

Hotel Alex Johnson • Rapid City, SD

1d • Onsite

About The Position

Joining the team at The Hotel Alex Johnson in Rapid City, SD, offers a unique and enriching experience rooted in history and hospitality. The hotel is a landmark deeply woven into the fabric of Rapid City's heritage, located in the heart of downtown. Employees enjoy culinary discounts at food and beverage outlets, including Starbucks, and have opportunities to expand skills by training and working in multiple outlets throughout the hotel. Exclusive perks are available through Hilton Honors, including discounts for team members, family, and friends. Backed by LIV Hospitality, employees also receive hotel discounts at LIV properties, dining deals, WaTiki® Waterpark Passes, Starbucks buy-one-get-one-free offers, complimentary access to Juniper at Vertex Sky Bar, 10% off products and services at AJ's Wicked Salon & Spa, $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort, and 20% off products and services at Sol Vibe. This position specifically contributes to Starbucks' success by providing legendary customer service, creating the Starbucks Experience through prompt service, quality beverages and products, and maintaining a clean and comfortable store environment, all while acting in accordance with Starbucks guiding principles.

Requirements

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
• Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
• Prepare beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
• Available to perform many different tasks within the store during each shift

Responsibilities

• Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the team.
• Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
• Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
• Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
• Discovers and responds to customer needs.
• Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners.
• Maintains a clean and organized work space so that partners can locate resources and product as needed.
• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
• Follows health, safety and sanitation guidelines for all products.
• Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
• Other duties may be assigned to meet business needs.

Benefits

• Dining Discounts at our food and beverage outlets, including Starbucks
• Discounts at our food and beverage outlets
• Hilton Honors Benefits: discounts for team members, as well as for their family and friends
• Hotel Discounts at LIV properties for your travels
• Dining Deals on food and beverages at our outlets
• WaTiki® Waterpark Passes
• Starbucks Offers: Buy one get one free at Liv Hospitality Starbucks
• Juniper at Vertex Sky Bar Access: complimentary access
• AJ's Wicked Salon & Spa: 10% off products and services
• Gaming Benefits: $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort
• Sol Vibe Discounts: 20% off products and services at Sol Vibe
• Health / dental / vision / life (for full-time Associates)
• 401k plan with 3% match after one year of employment (for full-time Associates)
• Company-wide discounts on hotel rooms and restaurants
• Daily pay to all Associates through ZayZoon

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees