Barista | Morsels

Omni Hotels & Resorts•Corpus Christi, TX

1d•Onsite

About The Position

Baristas at Morsels, located within the Omni Corpus Christi Hotel, are responsible for maintaining the highest standards possible for guests by providing quick, efficient, and professional service to ensure satisfaction. This role involves restocking merchandise, keeping the coffee bar clean, and ensuring overall guest satisfaction. The Omni Corpus Christi Hotel is situated in the heart of the Marina District, offering resort-style amenities and a culture that values learning, growth, and inclusivity.

Requirements

Minimum 1 year customer service experience; in food/beverage and/or retail environment
Previous cash handling and face to face customer service experience required
Ability to accurately and efficiently input information into MICROS
Ability to handle stressful situations, while maintaining a calm and welcoming demeanor
Ability to work cohesively with co-workers both within and outside of your department
Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment
Must be TABC & Food Handler certified
Must be able to work a variety of shifts, including weekends and holidays
Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
Requires frequent bending, reaching overhead, and twisting
Must be able to stand or walk for an extended period or for an entire work shift

Nice To Haves

Previous coffee house and/or hotel experience preferred

Responsibilities

Communicate effectively with guests and associates
Be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guest
Remain professional in all situations
Work well in stressful, high-pressure situations
Understand and acknowledge proper uniform and grooming standards
Ensure that the lobby public areas are maintained and cleaned by liaison with housekeeping department
Assist with monthly inventory
Maintain a clean workspace throughout entire shift
Follow proper procedure for accepting credit cards and checks
Maintain a cash bank
Verify guest room numbers for room charges
Interact with other departments to ensure guest needs are satisfied
Adhere to proper food handling procedures
Proper knowledge of equipment use and safety procedures