Barista Market Attendant

ALM Eaglewood LLC•Itasca, IL

just now

About The Position

Change your career and join the hospitality team at Eaglewood Resort & Spa, Arbor Lodging. We're always looking for talented, driven people to enhance our team and help us deliver on our promise: exceeding our guest’s expectations. We offer a world of promising opportunities across a diverse range of career areas, all of which will engage and empower you to realize your passion, achieve greatness, and experience the rewards of making a positive impact in our guests and employee’s lives. A job at Eaglewood Resort is unlike any other. You’ll be challenged. You’ll be inspired. And you’ll be proud. Because whatever your job is here, you’ll be part of our success and our family. Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The barista is responsible for greeting, selling/order taking, preparing beverages and serving guests in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations.

Requirements

High school diploma or related experience
Familiarity with hospitality industry
Understand and provide friendly guest service
Understand proper ordering, beverage preparation, and food handling techniques
Follow policies and procedures
Detail oriented
Professional attitude and behavior with effective listening and communication skills
Work in a fast-paced environment

Responsibilities

Must be available to work Saturday and Sunday (additional weekday shifts may be assigned).
Process guest checks and collect payments in compliance with cash handling, credit card transactions, room charge processing and accounting policies and procedures.
Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management and report any deviations from policies, procedures, brand standards and regulations to management
Comply with all guest service basics such as uniforms, name tags and proper guest greeting
Be knowledgeable on hotel facilities and services to assist guests
Impress guests with quality and timely service in a pleasant and friendly manner
Take guest orders promptly
Prompt preparation of beverages in accordance with prescribed procedures
Delivery beverages/food to guests
Report all tips in compliance with company policy and IRS regulations
Clean equipment and areas
Restock service items
Attend department meetings as scheduled
Perform special projects and other responsibilities as assigned