Barista/Cashier (''Barista/Cajero/a")

Azul Hospitality•Detroit, MI

5d•Onsite

About The Position

Provide friendly, courteous, and efficient quality presentation of food and beverage service to all guests. Clean preparation areas and set tables in the outlet and perform other food service-related duties, including set up and general cleaning.

Requirements

Must be able to speak, read, write, and understand the primary language used in the workplace.
Requires good communication skills, both verbal and written.
Must have excellent customer relations skills.
Must be detail oriented with outstanding organizational and communication skills.
Must possess basic computer skills.
Must possess basic computational ability.
Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
Knowledgeable about basic function of Windows OS, MS Office, PMS, and POS.
Self-driven and able to work independently.
Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail.
Must have a strong knowledge of drink preparation and applicable health standards.
High school or equivalent education required.
One to three years food service experience preferred.
One year customer service experience required.
Safe Server Alcohol & Food Handlers certification required.
California RBS Certification
All Staff Members must maintain a neat, clean, and well-groomed appearance per Azul Hospitality standards.
Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position.

Responsibilities

Take customer orders; describe menu items and suggest products to customers.
Provide information about products and looks for "up-sell" opportunities.
Prepare and serve hot and cold drinks such as coffee, tea, artisan, and specialty beverages, along with pastries and cookies.
Prepare all drinks and food items following the outlet and company standards.
Educate and inform customers about the differences among coffee beans, coffee preparation and home brewing methods.
Ensure equipment is clean and in working order. Report any maintenance or repair needs to the maintenance department.
Maintain a safe and healthy work environment by following organization standards and sanitation regulations.
Clean and sanitize work areas, utensils, and equipment.
Clean tables, floors, and other service areas.
Ensure that coffee supplies are always stocked (i.e., cup sleeves, straws, stirs, napkins, sugar, creamer, etc.)
Operate a cash register/ POS system and receive payment from customers in cash or credit card, accurately count and provide change to customers as required, and follows all companys customer service and cash handling policies and procedures.
Follow companys operational policies and procedures, including those for safety and security, to ensure the safety of all staff during each shift.
Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
Responsible for the proper handling of all food and equipment.
All other duties assigned by managers and supervisors.
Assist with any guest inquiry.
Follow all company and safety and security policies and procedures.
Report maintenance problems, safety hazards, accidents, or injuries.
Perform other reasonable job duties as requested by direct and indirect Supervisors.