Barista/Cashier

Youth Exploring Adventure Inc DBA Hilltop Ski Area • Anchorage, AK

1d

About The Position

The Barista/Cashier prepares and serves hot and cold beverages—including alcoholic drinks—takes food orders, and provides friendly, efficient, and accurate customer service. This role requires multitasking in a fast-paced environment, maintaining café cleanliness, operating the cash register, and performing closing procedures while delivering a positive guest experience.

Requirements

• Must be 18 years of age or older.
• Must pass a pre-employment background check.
• Must have a current TAP certification or be able to complete certification by the time of hire.
• Must have a current Municipality of Anchorage food handler’s card or be able to complete certification by the time of hire.
• Knowledge of over-the-counter retail sales and comfort using point-of-sale systems.
• Strong decision-making, problem-solving, and judgment skills; able to work under pressure and prioritize tasks effectively.
• Ability to suggestively sell food and beverage items.
• Excellent interpersonal and communication skills; able to coordinate with grill cooks and servers.
• Willingness to work extended hours, various shifts, holidays, and weekends as needed.
• Previous retail or over-the-counter food and beverage service experience preferred.
• Ability to read orders on tickets and judge the quality and quantity of raw and cooked items.
• Basic mathematics, reading, writing, and computer skills; ability to make change.
• Knowledge of workplace safety procedures.

Nice To Haves

• Previous retail or over-the-counter food and beverage service experience preferred.

Responsibilities

• Provide exceptional guest service with a friendly, courteous, and efficient attitude.
• Take and fill guest food and beverage orders accurately.
• Interact with guests to ensure complete satisfaction and exceed expectations.
• Check identification to verify legal drinking age and monitor alcohol consumption, seeking manager assistance when necessary.
• Brew specialty coffee and espresso drinks.
• Fill beer and wine orders.
• Prepare food and complete daily prep lists.
• Read tickets, pull products in the specified order, call side items, and coordinate with grill cooks.
• Operate the cash register and handle transactions accurately.
• Count the cash register (till) at the beginning and end of each shift to ensure accuracy.
• Sanitize work areas before, during, and at the end of each shift.
• Ensure all equipment is clean.
• Assist with dishwashing as needed.
• Perform janitorial duties and other cleaning tasks as assigned.
• Maintain assigned side-work to ensure the smooth operation and cleanliness of the café.
• Stock and restock items on the line according to specifications.
• Report to work in a neat, clean uniform and maintaining proper personal hygiene.
• Promote a culture of teamwork, innovation, safety, and exceptional guest service.
• Work independently and collaboratively, assisting wherever needed.
• Conduct oneself professionally and contribute ideas to improve guest and employee experiences.

Benefits

• Season passes for employees and employee dependents
• Employee discounts on food, retail, lessons, and rentals
• 401(k) Retirement Plan
• Industry Deals
• Ski Area Ticket Exchange Program

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed