Bariatric Specialty Scheduler (FT)

Family Health West•Fruita, CO

11h•$21

About The Position

Bariatric Specialty Scheduler (FT) EDUCATION, LICENSE, CERTIFICATION and EXPERIENCE: Education: High School Diploma or equivalent preferred. Licenses: No professional license required. Certifications: No professional certification required. Experience: Must have one year experience in the medical field. Preferred one year experience working with insurance companies, and two to five years of experience in the customer service field. 1-2 years related experience in medical scheduling preferred. REQUIRED SCREENINGS: Drug Screen Physical Assessment Tuberculosis screen Background check (Criminal, Civil, Educational, Previous Employment, etc.) Driver Record screen (positions requiring on-the-job driving) ESSENTIAL FUNCTIONS: Medical Office Specialist Communicates the scheduling and patient process. Collects and documents all patient demographics. Reliable and punctual attendance is essential; expected to be at job as scheduled each scheduled day. Communicate necessary information to others as appropriate. Insurance eligibility verification and collection of appropriate copays. Receive and post all payments as appropriate. Provide efficiencies in scheduling and managing patients and scheduling of appointments, assemble patient forms for appointments. Maintain strong organizational structure, workflow, and operating procedures for medical practice. Knowledge of medical practice principles, practices and procedures. Process incoming and outgoing calls efficiently, politely and as quickly as possible. Document phone messages in EHR as appropriate. Alert supervisor to any insurance issues in an efficient and timely manner. Promote existing and new programs and/or policies of Family Health West and the outpatient clinics both internally and externally, exhibiting professional and respectful behavior to others at all times. Complete scanning as assigned into patient charts in a timely manner. Direct patient contact assisting with intake registration, escorting and assisting physician with duties as assigned. Demonstrate fiscal responsibility. Provide support of projects and demonstrate strong communication skills both oral and written. Follow up on patient referrals ensure timely processing. Call for authorization for Worker’s Compensation patients. Submit for authorization of treatment/procedures to insurance companies as needed and directed by Department Director, Practice Manager or Practice Director. Prepare and send all referrals/documentation to outside providers as needed. Request documentation from outside providers and scan documentation into Medical EMR. Access records from QHN and Paper version as needed. Participate in regularly scheduled staff meetings with each practice MOS staff and Staff Manager to go over any issues, new processes, etc. Maintain knowledge of programs such as Patient Portal, EMR, QHN, Gmail and associated programs, etc. Train new hires as needed. Comply with Competency Audits and Trainings as directed by Practice Directory/Practice Manager. Other job related duties as assigned. Surgery Scheduler Responsible for scheduling surgeries in a timely and efficient manner. Reliable and punctual attendance is essential; expected to be at job as scheduled each scheduled day. Communicate necessary information to others as appropriate. Accountable for pre-registering the patient, verifying benefits with patient’s insurance company. Calculate patient responsibility for services, arranging expectation to collect if needed. Responsible for assisting patients with the checkout process in a timely and efficient manner. Other job related duties as assigned. GENERAL DUTIES: Answering phones as needed. Greet Patient and staff in a positive professional manner at all times. Ensure that your station is clean and free of clutter at all times. Maintains patient/resident/employee privacy and confidentiality at all times. Other job related duties as assigned.

Requirements

Must have one year experience in the medical field.
High School Diploma or equivalent preferred.
Reliable and punctual attendance is essential; expected to be at job as scheduled each scheduled day.
Drug Screen
Physical Assessment
Tuberculosis screen
Background check (Criminal, Civil, Educational, Previous Employment, etc.)
Driver Record screen (positions requiring on-the-job driving)

Nice To Haves

Preferred one year experience working with insurance companies, and two to five years of experience in the customer service field.
1-2 years related experience in medical scheduling preferred.

Responsibilities

Communicates the scheduling and patient process.
Collects and documents all patient demographics.
Reliable and punctual attendance is essential; expected to be at job as scheduled each scheduled day.
Communicate necessary information to others as appropriate.
Insurance eligibility verification and collection of appropriate copays.
Receive and post all payments as appropriate.
Provide efficiencies in scheduling and managing patients and scheduling of appointments, assemble patient forms for appointments.
Maintain strong organizational structure, workflow, and operating procedures for medical practice.
Knowledge of medical practice principles, practices and procedures.
Process incoming and outgoing calls efficiently, politely and as quickly as possible. Document phone messages in EHR as appropriate.
Alert supervisor to any insurance issues in an efficient and timely manner.
Promote existing and new programs and/or policies of Family Health West and the outpatient clinics both internally and externally, exhibiting professional and respectful behavior to others at all times.
Complete scanning as assigned into patient charts in a timely manner.
Direct patient contact assisting with intake registration, escorting and assisting physician with duties as assigned.
Demonstrate fiscal responsibility.
Provide support of projects and demonstrate strong communication skills both oral and written.
Follow up on patient referrals ensure timely processing.
Call for authorization for Worker’s Compensation patients.
Submit for authorization of treatment/procedures to insurance companies as needed and directed by Department Director, Practice Manager or Practice Director.
Prepare and send all referrals/documentation to outside providers as needed.
Request documentation from outside providers and scan documentation into Medical EMR. Access records from QHN and Paper version as needed.
Participate in regularly scheduled staff meetings with each practice MOS staff and Staff Manager to go over any issues, new processes, etc.
Maintain knowledge of programs such as Patient Portal, EMR, QHN, Gmail and associated programs, etc.
Train new hires as needed.
Comply with Competency Audits and Trainings as directed by Practice Directory/Practice Manager.
Other job related duties as assigned.
Responsible for scheduling surgeries in a timely and efficient manner.
Accountable for pre-registering the patient, verifying benefits with patient’s insurance company.
Calculate patient responsibility for services, arranging expectation to collect if needed.
Responsible for assisting patients with the checkout process in a timely and efficient manner.
Answering phones as needed.
Greet Patient and staff in a positive professional manner at all times.
Ensure that your station is clean and free of clutter at all times.
Maintains patient/resident/employee privacy and confidentiality at all times.