Bariatric Intake Coordinator

Marshall Health Network•Huntington, WV

About The Position

Cabell Huntington Hospital is seeking a full-time Bariatric Intake Coordinator with our Bariatric Surgery department. The Bariatric Intake Coordinator contributes to the day-to-day operations of the bariatric program, standards of care, and attainment of the program’s goals. It is expected that the Intake Coordinator will be able to multitask, prioritize daily activities and function independently. The Intake Coordinator should have a working knowledge of bariatric surgery and its administrative processes in order to direct patients and answer program questions. This position requires the individual to be sensitive to the needs and health issues of the obese and morbidly obese patient and family. Primary duties of the Intake Coordinator will include serving as the first point of community contact for inquiries about the program and services offered. The Coordinator will process all referrals for bariatric evaluation and with direction from the Bariatric Program Manager, the Intake Coordinator will pre-screen each potential patient in order to advance the patient to the next step of the program. Will schedule and maintain registration for all bariatric educational seminars, including securing dates for seminars, coordinating staff coverage and communicating the schedule to the both the bariatric team and the marketing department for public announcement. The Intake Coordinator will track specific data and provide weekly and monthly reports to the Bariatric Program Manager in a timely manner. This will include but not limited to incoming referral source, seminar registration statistics and procedure statistics. The Intake Coordinator will work closely with the Bariatric Insurance Coordinator to ensure up to date knowledge of each insurance carriers’ specific requirements for bariatric surgery coverage. The Coordinator will then uniquely support each patient during the completion of the program to confirm all necessary requirements are met before advancing the patient through the program. These requirements and completion of, will be documented by the Coordinator into the patient’s EMR. The Bariatric Intake Coordinator will provide periodic support for educational seminars that includes equipment and room setup, patient registration and answering patient questions. Additional duties include assistance with accreditation compliance as needed, providing phone coverage, ensure office equipment functionality, assist with compiling marketing packets, patient applications as well as educational materials. The Intake Coordinator may be assigned other duties within the department as needed.

Requirements

High School diploma or equivalent is required
Junior College/Technical School is required.
AHA BLS required.
Minimum of 1 to 2 Years of Position-Related Experience
Prior medical office experience
Experience in Microsoft Excel and Word
Basic knowledge of Bariatric Surgery
Demonstrated team building skills and leadership ability.
Demonstrated ability to communicate appropriately and effectively
Experience in effectively dealing with the public.

Nice To Haves

Bachelor's Degree is preferred
2 to 5 Years of Position-Related Experience is preferred

Responsibilities

Serving as the first point of community contact for inquiries about the program and services offered.
Processing all referrals for bariatric evaluation.
Pre-screening each potential patient in order to advance the patient to the next step of the program.
Scheduling and maintaining registration for all bariatric educational seminars, including securing dates for seminars, coordinating staff coverage and communicating the schedule to the both the bariatric team and the marketing department for public announcement.
Tracking specific data and provide weekly and monthly reports to the Bariatric Program Manager in a timely manner.
Working closely with the Bariatric Insurance Coordinator to ensure up to date knowledge of each insurance carriers’ specific requirements for bariatric surgery coverage.
Uniquely supporting each patient during the completion of the program to confirm all necessary requirements are met before advancing the patient through the program.
Documenting requirements and completion into the patient’s EMR.
Providing periodic support for educational seminars that includes equipment and room setup, patient registration and answering patient questions.
Assisting with accreditation compliance as needed.
Providing phone coverage.
Ensuring office equipment functionality.
Assisting with compiling marketing packets, patient applications as well as educational materials.
Assigned other duties within the department as needed.