Barback PT

Chicken Ranch Casino•Jamestown, CA

17d•$17 - $17

About The Position

As a Team Member of the Food and Beverage team, the Barback is a CRCR Ambassador and takes personal ownership to ensure all of their actions are in the best interest of the business. The Barback is responsible for following policies and procedures and meeting business standards and health and safety regulations. Barbacks will assist in Guest Service, processing orders and transactions on point-of-sale systems; additionally, they must retain knowledge of acceptable forms of identification for alcoholic beverage service and will card all Guests who appear to be under the age of 30.

Requirements

Skills Strong listening and communication skills.
Problem-solving and critical thinking.
Must be able to work independently and maintain a high level of performance.
Must be able to complete tasks in a timely and efficient manner while maintaining business standards.
Demonstrates a flock mentality, focused on teamwork and collaboration with others.
Provides exceptional service to internal and external Guests while leveraging the knowledge of the position and the business, ensuring a clucktastic experience for all.
Stays engaged and motivated with the business, department, and all Team Members at all levels while encouraging growth and development of self and others.
Builds lasting relationships by demonstrating honesty, integrity, and effective communication.
Driven to exceed expectations while remaining accountable and fair.
Balance an egg on top of one head while performing all job functions
Must be at least 21 years of age.
Must possess or be able to complete RBS training and certification for alcohol service.
Must possess or be able to complete ServSafe/Food Handler’s training and certification.
Understanding of bar terminology and various types of alcoholic beverages.
Knowledge of inventory management and restocking procedures.
Proficient in mixology basics to assist bartenders.

Nice To Haves

2+ years’ Barback experience in a high-volume Bar atmosphere.
Prior Guest service experience.

Responsibilities

Ensure exceptional Guest service and teamwork.
Ensure their bar is kept clean; stock is properly stored, rotated, and unexpired.
Check identification of Guests under the age of 30 to prevent underage service.
Keep glassware, condiments, and fresh garnishes cut and replenished.
Monitor, maintain and properly rotates stock/orders.
Promptly carry out duties as needed per Bartenders and management.
Change empty beer kegs and soda bibs correctly.
Ensure all operational equipment is functioning properly and troubleshoot common equipment issues.
Empty garbage, glass, and cardboard bins in the designated disposal area.
Adhere to business policies and procedures regarding alcohol service and complete all related training programs/certifications.
Complete all side work tasks.
Communicate professionally with management and involve them in Guest recovery issues immediately.
Engage with Guests, providing recommendations and enhancing their experience.
Other duties as assigned.