Barback - Seasonal

Mainsail Lodging & Development•Fort Myers, FL

52d

About The Position

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so. Bar Back will be responsible for ensuring exceptional service to all guests that is consistent and continually in accordance to the Luminary Hotel & Co. service standards and standards of Mainsail Lodging & Development. Bar Back will also be responsible for helping all other staff and operations to maintain a well-organized, clean and well stocked outlet. Friendly interactions with patrons will be required but focus will be on the support staff position. Essential Functions Provide service to bartenders in a timely manner Prepare all mixes and garnishes Ensure proper rotation of all liquor, beer, wine and consumable items Keep bar top clean and free of dirty glasses, trash, etc. throughout shift Keep back bar clean and organized Clean glasses, utensils, and bar equipment Clean all spills immediately and place all trash in proper receptacles Sweep and mop as needed Empty trash as necessary Assist with loading/unloading of miscellaneous equipment, such as boxes, food and beverage product Maintain opening/closing liquor, beer, wine and consumables par Ensure all stocking is complete, requisitions are filled out and any shortage of stock is reported Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information Light food running when applicable, ability to carry plates that may be warm or hot Recognize and cultivate regular guests and repeat business Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary Monitor potentially intoxicated and/or disruptive guests and promptly bring to a manager’s attention Inform management of any complaint, comments or incident Ensure nightly/weekly and opening/running/closing duties are completed Record and report any equipment failure and/or safety hazards to management immediately Move furniture as directed by management, including but not limited to: tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment Comply with all safety and health department procedures and all state and federal liquor laws Maintain company safety and sanitation standards Assists and/ or completes additional tasks as assigned by management Qualification Standards Education & Experience High School diploma or higher Previous hospitality experience required Minimum of one (1) year related experience Experience with POS systems Familiarity with beer and spirits Proper lifting techniques Guest relations Sanitation and safety Safe alcohol service Full service restaurant operations Physical Demands Ability to lift 30 pounds or more Ability to sit or stand for extended periods of time Ability to communicate clearly Corrected vision to normal range Ability to work long hours as needed Mental Demands Make sound judgments quickly Work on multiple tasks, making appropriate progress towards deadlines Able to work independently, take direction, and provide direction to others Maintain the highest degree of confidentiality Ability to work effectively in stressful, high pressure situations NOTICE: The hotel business functions seven days a week, 24 hours a day. All associates must always realize this fact and be aware that it may be necessary to move associates form their accustomed shift as business demands. In addition, this is a hospitality business and a hospitable service atmosphere must always be projected. Benefits Full-time Associate Benefits Medical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees Part-time Associate Benefits All above-listed benefits except for Medical Insurance and Holiday Pay Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Mainsail Lodging & Development is an award-winning, Tampa, Florida-based company specializing in hotel, furnished housing, and resort property management and development, marketing and sales. An established company with a dynamic entrepreneurial spirit, Mainsail prides itself in finding unique lodging opportunities with a purpose and applying its passion and expertise to each project. Find your dream career within an impressive portfolio of top-branded properties throughout the southeastern United States and Caribbean. Each Mainsail property inspires guests with a distinct character and meticulously crafted, sophisticated style, from a private island resort, and urban culinary showplaces, to waterfront marvels, boutique southern hotels, and a historic jazz era icon. Stay Sojo, Mainsail’s newest brand, provides short-term furnished living options across the country, while Mainsail Vacation Rentals manages a collection of private, luxury vacation homes in Florida. A bright future with stellar benefits awaits! We have a comprehensive and competitive benefits program: Medical, Dental & Vision HSA & Flexible Spending Account Basic Life & Disability Plan 401(k) Retirement Plan Paid Time Off & Volunteer Time Off Holiday Pay & Bereavement Leave Growth & Development Opportunities Tuition Reimbursement Employee Assistance Program Travel Discounts for hotel team members through Marriott Explore Program FREE meal (full-service hotel team members only)

Requirements

High School diploma or higher
Previous hospitality experience required
Minimum of one (1) year related experience
Experience with POS systems
Familiarity with beer and spirits
Proper lifting techniques
Guest relations
Sanitation and safety
Safe alcohol service
Full service restaurant operations
Ability to lift 30 pounds or more
Ability to sit or stand for extended periods of time
Ability to communicate clearly
Corrected vision to normal range
Ability to work long hours as needed
Make sound judgments quickly
Work on multiple tasks, making appropriate progress towards deadlines
Able to work independently, take direction, and provide direction to others
Maintain the highest degree of confidentiality
Ability to work effectively in stressful, high pressure situations

Responsibilities

Provide service to bartenders in a timely manner
Prepare all mixes and garnishes
Ensure proper rotation of all liquor, beer, wine and consumable items
Keep bar top clean and free of dirty glasses, trash, etc. throughout shift
Keep back bar clean and organized
Clean glasses, utensils, and bar equipment
Clean all spills immediately and place all trash in proper receptacles
Sweep and mop as needed
Empty trash as necessary
Assist with loading/unloading of miscellaneous equipment, such as boxes, food and beverage product
Maintain opening/closing liquor, beer, wine and consumables par
Ensure all stocking is complete, requisitions are filled out and any shortage of stock is reported
Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
Light food running when applicable, ability to carry plates that may be warm or hot
Recognize and cultivate regular guests and repeat business
Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
Monitor potentially intoxicated and/or disruptive guests and promptly bring to a manager’s attention
Inform management of any complaint, comments or incident
Ensure nightly/weekly and opening/running/closing duties are completed
Record and report any equipment failure and/or safety hazards to management immediately
Move furniture as directed by management, including but not limited to: tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
Comply with all safety and health department procedures and all state and federal liquor laws
Maintain company safety and sanitation standards
Assists and/ or completes additional tasks as assigned by management