Bar Supervisor

Freehand•Miami, FL

22h•Onsite

About The Position

BAR SUPERVISOR - FREEHAND MIAMI We need an experienced and highly customer focused team leader to join and lead our bar team as Bar Supervisor. If you are motivated, organised, a people person through and through and have a genuine desire to be part of something big then your journey should start here. WHO ARE WE Freehand is on a journey. Appropriate, given that we're a shared accommodation brand. Freehand swung through the US coolest cities on its way to dominating the world. It burst onto the scene in the Americas with the launch of our properties in the country’s biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels. Created for a new generation of urban travelers, Freehand combines the social culture of a hotel with innovative design by Roman and Williams, comfort and quality food and beverage at an affordable price. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome Bar Supervisor. Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Freehand offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Freehand in every destination reflects the unique beat of that city's heart. ABOUT FREEHAND MIAMI Talk about location – our OG Freehand hotel in Miami is the spot that has it all! It's a 5-minute walk from Miami Beach, and less than 1 mile from the nightlife of South Beach and features modern comforts like an outdoor terrace with a pool, two craft cocktail bars, a seasonal restaurant, and breakfast served daily. It’s both an escape from the bustle of the strip and an ideal access point to the best of the city. A full calendar of social events and fun activations are complemented by sun, sea and sand, making the OG Freehand a pleasure to stay at for guests, and a pleasure to work at for everyone in the team. NUTS AND BOLTS OF THE JOB Responsible for the overall running of the Beverage areas ensuring an efficient and effective operation Strive at all times for 100% customer satisfaction & resolve any service issues satisfactorily Be innovative, approachable and have the ability to quickly build a strong rapport with guests and customers Provide the best service by understanding all aspects of product knowledge for the creation and dispense of drinks and table maintenance Ensure the bar is always fully stocked i.e. glasses, ice, garnishes, cocktail mixtures and is ready to trade in Ensure that there is enough produce and goods available to the customer at all times Ensure the bar area is well presented at all times Know all statutory legislation and ensure H&S, Fire Safety and Food Hygiene compliance Develop and train all employees within your charge in order that they perform to the required standard Communicate effectively so that the team understands its goals and is motivated to achieve them To ensure that the procedure for cash reconciliation is carried out correctly and the float always balances in accordance with the cash handling procedures Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. WHAT’S IN YOUR DNA Be organised, hardworking and have an excellent appearance with a strong focus on guest requirements Always keep cool under pressure Show commerciality with a strong passion for driving revenue Understand stock-control and keep costs to a minimum Like getting your hands dirty, wherever, whenever, because you will Be an excellent communicator Available to work when needed You must be eligible to work in the EU to be considered for this role YOUR ROCK STAR EXPERIENCE Appropriate experience in the field of Bars, preferably within a lifestyle concept Involvement in Cocktail development and training A passion for trending Food and Drink concepts A passion for your city, for travelling and for trending food and drinks concepts Knowledge of contemporary interests and the city

Requirements

Be organised, hardworking and have an excellent appearance with a strong focus on guest requirements
Always keep cool under pressure
Show commerciality with a strong passion for driving revenue
Understand stock-control and keep costs to a minimum
Like getting your hands dirty, wherever, whenever, because you will
Be an excellent communicator
Available to work when needed
You must be eligible to work in the EU to be considered for this role
Appropriate experience in the field of Bars, preferably within a lifestyle concept
Involvement in Cocktail development and training
A passion for trending Food and Drink concepts
A passion for your city, for travelling and for trending food and drinks concepts
Knowledge of contemporary interests and the city

Responsibilities

Responsible for the overall running of the Beverage areas ensuring an efficient and effective operation
Strive at all times for 100% customer satisfaction & resolve any service issues satisfactorily
Be innovative, approachable and have the ability to quickly build a strong rapport with guests and customers
Provide the best service by understanding all aspects of product knowledge for the creation and dispense of drinks and table maintenance
Ensure the bar is always fully stocked i.e. glasses, ice, garnishes, cocktail mixtures and is ready to trade in
Ensure that there is enough produce and goods available to the customer at all times
Ensure the bar area is well presented at all times
Know all statutory legislation and ensure H&S, Fire Safety and Food Hygiene compliance
Develop and train all employees within your charge in order that they perform to the required standard
Communicate effectively so that the team understands its goals and is motivated to achieve them
To ensure that the procedure for cash reconciliation is carried out correctly and the float always balances in accordance with the cash handling procedures

Benefits

Birthday holiday in addition to your yearly holiday allocation
Fertility Treatment Support Leave - up to three days' paid leave in any one year for an employee to undergo fertility treatment
Employee Bounty Program providing opportunities to earn a compensation for new hire referrals with no cap on number of referrals made
Company contribution towards gym membership fees for all eligible employees – look good, feel good, work good
Ideas Award - Quarterly award to double gross basic salary for 1 month to employee with most valuable suggestion/feedback
2 free nights’ accommodation across any of our Generator x Freehand properties globally
Reduced room rates for staff as well as friends and family members (we operate in several locations across Europe & US so your next holiday is sorted)
International career opportunities so you can travel the world while working with us (win-win!)
Social events, celebrations calendar & various employee recognition schemes – we never ever need an excuse to let our hair down!
Online learning tools to help you develop, learn and grow
9 holidays
Medical + Dental + Vision (subsidised contributions)
Life & Disability (employer paid)
Paid sick leave (40 hours per calendar year)
Paid vacation (80 hours per calendar year)
Voluntary products: Voluntary Life, Legal Shield/ID Shield, Pet Insurance, Hospital Indemnity, critical illness, Accident Insurance and FSA